I’m not asking you to take a hit. I’m just saying the policy has been unlimited access to the file, updates or no updates and all. And buyers aren’t keen for a change, unlike authors who want to monetise it to make more money
Of course I’m in the minority on this forum where only authors trawl But remember, if you kill the golden goose, there won’t be any more eggs. Change the policy to subscription based updates and buyers will leave.But for now, if you want that, find some other platform
Indeed, we are beating a dead horse here. Envato already refused paid updates. The only support plan is the one proposed, which all considered can be nice, just have to wait and see ^^
Paid updates will ultimately hurt the buyer who has purchased more. If I have 5000 products, that’s $150k yearly or more, just to get updates. In comparison, for $4k/year, I can start a powerful Prestashop store with multiple plugins. Or with $2-5k/year, I can run a powerful Shopify store. Sometimes, buyers like us, actually purchase the plugin/theme, not because we need it, but because we want to support the author, seeing that he doesn’t have sales and no ‘ratings’. so we buy and give him a 5 star, in order to help his items get found. I do that.
Agree with hogash, good feedback, but you forget that you, as a “power” buyer means little to nothing to each individual author here. To me, you are an average buyer who may or may not purchase an item. To Envato this is a completely different story but keep in mind that Envato is only the platform, we on the other hand are the developers and the ones developing/supporting our items and the ones paying 50%-70% to use this platform.
Additionally, as sad as it may sound, you do not represent the average buyer. You see where I am going with this ? You’re asking us to take a hit because a small minority happens to have purchased hundreds of items. Well, tough luck, adapt. I get it that you are only looking out for your interest, so am I. It’s a losing battle mate, your in minority. The rest of us have scrounged to survive for far too long, now it’s time to feed the flock
I’m good if I bought from you, and you decide to retire a theme because the sales makes it not worthwhile to update anymore. I’m sure many buyers feel the same way too We don’t expect you to update that theme for life. p/s: Some authors whom I’ve bought before are on this thread you can ask them how I am as a buyer
Don’t think you are a bad buyer at all. Its just does not make sense when you say retire the product instead of updating it for a fraction of the cost. if your OK with retiring the product, then you are fine with not buying an update
See? Why should consumers not lobby for a package that suits them best as well? It shouldn’t be the case of just authors trying to monetise their works so much that people end up leaving.
Well, no idea again what you want to lobby as it is already too late. Envato will not modify the current proposal. It’s a done deal lol
We did voice some improvements but these were rejected. Flip back a few pages and you will see. Might want to hold back your efforts for the next round of improvements pertaining to item support and updates….not happening anytime soon
Thanks Typps, but if you read through the thread, there is almost a militant voice that has been asking for a price hike and a yearly renewal fee. Read @GravityDept’s posts and you’ll see
I agree with GravityDept, his posts are the ones that make the most sense. I hope that one day Envato takes his feedback seriously.
But today, this is what we get and I’ll take this too and lobby this proposal as well
Anyway, TL;DR is that Theme Authors on TF are asking for the prices to be raised even more Although it is cheaper outside to get an all themes, unlimited lifetime package. Or if you don’t mind subscription, to get club subscription with providers like Themify
If TF offers something like Themify or other theme clubs (25 great themes for USD 89 with USD 39 for yearly renewals with two new themes every month and quick response time) then we can talk about yearly renewalsAfter all, that’s the average going rate for theme shops outside, who are doing yearly renewals. Woothemes and Graph Paper Press represent only 1% of shops out there Please don’t use them as an example.
why are you making judgement based on how much an author is making and if they are making a lot of sales, obviously they should cut you some slack and decrease prices or give you updates for life. I don’t get this. Any product takes tons of time and sacrifices. It is impossible to know the kind of returns the author is making. You really need to focus on what you want and if it makes sense for you, as a business to make the purchase.
The support proposal is not about getting authors rich, it’s about sustainability and obviously giving you a better run for your money. Nobody wants to spend 45-55 bucks for a theme and then find out a year down the line, the author is closing shop because they cannot sustain updating or improving the item. It is of no use to keep saying but but themeshop x is giving me more for less. It just does not make sense. Everything has a cost and most authors here sell exclusive so that analogy breaks down pretty quickly as all analogies
Just so we are clear, this does not stop you from downloading an updated item to which you have made a purchase. What runs out is your support from author, after 6. Read quote below:
Buyers paying for support extensions will have the assurance that they are entitled to and can receive more help long after their initial purchase, and that the author is being compensated.
666 is jinxed. Since you’ve also had the double misfortune of having the 666th sale being a record titled “suspense”, I can only imagine your last customer doing this on purpose to stop your sales as they have found a loop hole to exploit.
A loop hole you opened up when you titled an album suspense before surpassing the 666 sales :’(
( Kidding obviously)
Happy thanks giving!
Great interview Sam, thanks for introducing Christian! Seems like a great guy, passionate about his work. We also finally get a glimse of support and what goes on behind the scenes