So happy for your achievement! Keep up the amazing presence ^^
Hey there Big_Cloud! Welcome. Nice portfolio, good tracks. Keep releasing awesome stuff
What is not included in item support Customisation services There can be a fine line between support and customisation, but support does not include any services that modify or extend the item beyond the original features, style and functionality advertised on the item page. For customisation services we recommend contacting a freelancer or checking out the great service providers on Envato Studio.
I would rather you did not advertise “Envato Studio”, or asked my buyer to contact a freelancer but instead, for customization services “Contact author and ask if they want to offer customizations at an additional cost”.
This way it becomes my problem. Allow me to direct my customers to Envato Studio or recommend they hire a freelancer if I am not available for the job.
The reason is simple. Acceptance into the Envato Studio platform is invite only. Authors cannot offer their customization services on Envato Studio, yet you will advertise this platform on their items. Why ?
As for the rest, looks like what we are currently offering to clients and I have nothing more to add.
Pushing big updates is always tricky. Do you release a new item? Do you update existing?
I’ve done both, and I can say that I had more success by updating the old item compared to releasing a new one.
Try to work your existing user base a little bit – they will make you money. Setup an email newsletter for that particular item. Setup a facebook page for that item. Get some subscribers. Make your current customers happy and they will be more likely to share your item on social media. Work in an advertising campaign to go with your item update.
You could even setup a “donations” section. All you need is one of your existing buyers to be cashed up, in a nice mood and happy with the update.
A few good reviews, a nice new “updated” item banner and some social media coverage can do wonders.Best of luck with your next major update.
That’s actually good to know as I am confused myself on how to proceed with updating my item i.e. when major updates are involved that include larger brand new features.
On the one hand re-branding and releasing as a new item gives more exposure, not just the initial start page exposure but also more chances of appearing in search with more keywords to play with and the ability to target other market segments that apply to your product in turn enriching your portfolio.
On the other hand, you will be maintaining 2 items with much of the code base that is similar, but still a chore in terms of maintenance. Existing customers won’t also be too happy if there are feature in the other that they want. I’ve also seen many authors abandon the older item for the new one, not cool though understandable.
In the end, creating a separate item seems quite messy and unnatural. I too think updating an existing item is the safer bet, thanks for confirming dtbaker
See, I knew I should have waited till the end to comment lol
Probably the last time I ever engage in sales threads again, the curse is real
I only have one answer for you: almost all the authors of the themes I bought have no interest in not updating their themes. They have great interest in updating their themes as it is now free lifetime updates. Do you know why? Almost all of them are in the first two rows of the front page.And they sell a lot!
So basically you are only looking out for your interest and not the community. We are discussing how all authors and buyers can benefit from an improved system. We are trying to workout solutions to common problems : how does one sustain their work in the long term without necessarily being a top seller.
You are practically buying from top sellers knowing they make enough to sustain their work, so in essence you know there’s an issue but as long as it does not touch you, it’s fine. This is hugely selfish of you
Minus the last weekend, which was terribly slow, overall, I must say this is by far the best month I’ve ever had here. Sales did bounce a little but they kept coming back stronger. One thing to keep an eye on always is traffic.
My increase in sales when compared to past months is mostly due to an increase in external traffic coming from other sources i.e. better search engine indexing, other sites linking in, articles about your product and so forth and not from marketplace exposure/search result algorithms, ratings, trending and so forth.
Oh and these monthly sales threads are jinxed. Every time I write here saying I’m doing well, and I flop. This is why I avoided saying anything until now, when it’s too late, even for voodoo
What I am saying is that I have made as many buyers have made decisions based in valid information such as “free lifetime updates”... The market place could change that in the future, But should honour those who bought based in that information at the time of the purchase. Someone did force any author to mention that in the themes descriptions, pictures, etc.? I do not think so.
Grandfathering/honoring what exactly ?
Nobody is taking anything away from you. The only change would be, now your updates are valid for a year after which you will need to renew. You’ve already gotten the item. You may* have access to the oldest update. What more do you want ?
Lifetime updates is no sustainable business model. Nor is it practical on several levels. It also makes no sense at all. Quite simply, when you think about it, an author can choose not to make a single update. Then what are you going to do ?
Just to make a blunt point, right now, what many authors are doing is releasing new products with added functionality and improvements to existing items. Then abandoning the older ones. Do you prefer this model ? Some authors completely delete their items, not sustainable, driven out of business. Lifetime update just went poof.
This is the only other option you leave authors and the end result isn’t even practical for anybody. The issue is easily solved with yearly renewals.
+1GravityDept, +1digitalscience, +1Dream-Theme, +1onioneye and everybody that I may have missed who champions yearly updates.
Due to how things are at the moment, which is pretty much like we’re stuck on a key (backspace in particular), the current proposal is a good step forward. But if we want to do this well, then yearly updates FTW.
That kind of sites exists, who knows from when, but why it have effects right now?
Indeed, it’s just a mind game. You see your sales are low, you then issue take down notices and sales are back, you think this is all thanks to the notices you issued. Truth is, nobody knows. You could have done nothing and sales could very well be back.
Keep issuing takedown notices by all means, but lets not compare apples to oranges lol. Fact, nobody wants to download crap. Serious buyers will buy. This is their online presence and livelihood after all. The best use of your time would be to put your effort in marketing/maintaining your item or releasing more.
That said, it is a super slow weekend, not just in sales but traffic is down drastically as well