Oh and probably my freeletics subscription
lol MSFX, stop it. Your just going to make everybody jealous!
Got a Garmin forerunner 110. Had this since Jan 2013 and use it to track my runs. We’ve run together 3070+km since. Got a few more runs that need to be sync’d. Not failed me once, still looking brand new!
Something to keep in mind though is while we’re making fewer sales this month, the traffic has been consistent, at-least for me. I guess window shopping is free after all.
If people are not buying as much this month, hopefully they are bookmarking for later
Just terrible, a good month to plan vacations. Will remember next year
There is no reason not to buy an item from any author in the marketplace, elite and non-elite authors alike. It is quite an elusive concept for me to try and comprehend why you would buy exclusively from Elite authors when you yourself are a non-elite author here and will repute yourself lower than another based on sales figure status. Then complain about it when things go wrong.
The status does not mean the author is held to more rigorous standards. In general they are good developers and top sellers. Envato has already given you many tools to gauge quality through ratings, public comments, pre-sale questions, sales count on items, demos. You can even write to the author to test their response times.
In the end, as others have said, you already have the item, so apply the fix. Quite frankly, I don’t know of any updates that break your site to the extent that it is not fixable with a little scotch…..tape
I agree with gravitydept. Paid updates is a good incentive for authors. This is the best assurance you can get as a customer. I hope Envato goes in this direction in the future.
oh oh oh, it’s super hero i-man
Nice interview Sam, read your last one as well. Keep it up!
Great! Enjoyed this episode as well
^ Is in reality an incredibly beautiful woman, named Lisa!
Use by you or one client means, either this can be you hence developing for yourself or you can develop a solution for a client.
In either case, it ends up being used by one entity you or your client on one website denoted by a URL, which in your case is your single end product
Patience, Young Grasshopper!
not learned in a day.
Your submission will take a while as you were told in the submission confirmation page. Just have to wait it out and master patience
I’ve had my fair share of aggressive customers. I remember one who just picked on me for no reason and gave me a negative 1 star rating in addition to leaving an angry irrational public comment. Told him to contact through profile, talked, turned out to be a nice guy, very generous with feedback. Changed his rating the next day and flagged his own comments.
Remember this other customer who had just contacted me after purchase and would just write stuff.....long emails. He would just go on and on, about how I’d make so much more money if only I had written this other app…
Everyday he’d write up pages of new ideas and address me as SIR
I listened, wrote him back even when I was busy, I always found the time to reply back.
He too rated and left a generous comment. After a week, he stopped. Almost missed that lol. Think I should invest in a ticketing system soon though because email based support isn’t the best way IMHO.
Some of my customers are difficult at times. There’s a few that appear to have a haunted system because your app will work everywhere but not on the one where they are hosting
I tell them I cannot reproduce the issue, so sorry. If they find out what it is to let me know. Some actually return and tell me how their web host fixed something and magically everything worked.
Others will just insist that I must do something, that they have deadlines, that their customer requires the app the following day…..it’s tough, so hang in there ^^
From my little experience here, people are nice in general. Don’t be too judgmental. Most times it’s just the frustration of the moment.