We don’t get free advertisement from Envato. We run our own ads. We just restarted our campaign on adwords. With that being said, we still have our elite author rewards available.
It’s not a secret, it’s debatable but the general marketing ad’s don’t work well with remarketing, the new ads are working well which is focused solely towards our new feature.
We released a major update in the past 1.5 week with the most-demanded feature. We’re using our remarketing list to announce that new major feature to the users who have visited our item page once.
We don’t get free advertisement from Envato. We run our own ads. We just restarted our campaign on adwords.
With that being said, we still have our elite author rewards available.
For theme support, please signup and post on our support forum.
There is not a setting for that out of the box, it would need to be done with a code customization.
If you have further questions or need assistance with that, signup and post on our support forum and our support team will help you out.
Beautiful story Andy, congrats. Thank you for sharing it with us.
I have to give credit where it is due but the friendliest page builder is built by Kriesi for Enfold, props to their team for amazing UX work. An inspiration for us.
I love your explanation.
But if an author like in your position has to support and update more than 10 items, he should get paid for maintaining each one of them.
After an year, your buyers should pay you for your generous offer of support and updates.
Like I said, mandatory support will have to come as an option on top-of the current format as an opt-in for both authors and buyers. I was against the “premium” support idea but it looks like that’s what most authors want.
Leokoo, above, also raises a fair point about grandfathering the current users for another year after the launch.
Lets take a step back: why can’t we simply make the entire purchase valid for 12 months? After that, the user has to purchase again for their license to be active. I think that makes the things very simple while not changing the rules? We all, including Envato, can learn from this small change.Am I crazy?
+1There must be only one package to purchase like: 1 Regular License + 1 Year Subscription for updates & support. With this way everyone will be happy.
Oh, I make sense.