Posts by ThemeFusion

350 posts Premium Website Design
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Located in United States
  • Had an item that became a weekly top seller
+7 more
ThemeFusion
says

Hi guys,

Good to know about the API changes.

What about grandfathering existing licenses? Can we make that happen?

Thanks!

350 posts Premium Website Design
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Located in United States
  • Had an item that became a weekly top seller
+7 more
ThemeFusion
says

Hi,

Any update on the API info to support this?

How can we grandfather our users? Will there be an API object for this?

350 posts Premium Website Design
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Located in United States
  • Had an item that became a weekly top seller
+7 more
ThemeFusion
says

Hello!

The My Account page is handled by WooCommerce plugin.

If you need further assistance with that or other questions, our team will gladly assist you :)

Please signup at our support center and then submit a new ticket. Follow these steps: http://theme-fusion.com/avada-doc/getting-started/free-forum-support/

Cheers!

350 posts Premium Website Design
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Located in United States
  • Had an item that became a weekly top seller
+7 more
ThemeFusion
says

Thanks guys :)

Yes please follow these steps to signup at our support center and submit a ticket, our team can check it out fro you.

http://theme-fusion.com/avada-doc/getting-started/free-forum-support/

Cheers!

350 posts Premium Website Design
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Located in United States
  • Had an item that became a weekly top seller
+7 more
ThemeFusion
says

Thanks for the assist guys!

For theme support, please signup at our support center and submit a new ticket.

http://theme-fusion.com/avada-doc/getting-started/free-forum-support/

Thanks!

350 posts Premium Website Design
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Located in United States
  • Had an item that became a weekly top seller
+7 more
ThemeFusion
says

Hello!

For theme support from ThemeFusion, please signup and post a new ticket with our system.

http://theme-fusion.com/avada-doc/getting-started/free-forum-support/

Thanks!

350 posts Premium Website Design
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Located in United States
  • Had an item that became a weekly top seller
+7 more
ThemeFusion
says

Hello Alejort2015!

This is a common error but has an easy fix, see this post: http://theme-fusion.com/knowledgebase/are-you-sure-you-want-to-do-this/

For future reference, when this type of thing comes up, check out our support center and do a quick search for the keywords, most likely you’ll get the answer right away.

Knowledgebase search will search all docs & kb posts: http://theme-fusion.com/support/knowledgebase/

You can input your exact error “Are you sure you want to do this? Please try again.” and the post will come up with the solution.

In addition, for further theme support, please signup at our support center and submit a new ticket, follow these steps: http://theme-fusion.com/avada-doc/getting-started/free-forum-support/

Thanks!

350 posts Premium Website Design
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Located in United States
  • Had an item that became a weekly top seller
+7 more
ThemeFusion
says

Hello Ryza!

Avada has been built for WooCommerce, we have not tested or prepared it for Shopify.

However it should install without issue, and our team can assist you with that at our support center.

If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.

Click Here To Create An Account & Get Free Support

Thank you, we look forward to helping you!

350 posts Premium Website Design
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Located in United States
  • Had an item that became a weekly top seller
+7 more
ThemeFusion
says

Our guess is he went to TF from that page. We don’t link to them.

avada -> themeforest -> to their page ?

350 posts Premium Website Design
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Located in United States
  • Had an item that became a weekly top seller
+7 more
ThemeFusion
says

Yes please submit a support ticket, our team will gladly check it out :)

Allow up to 24 hours to get a reply, we’re usualyl faster than that but have bene super busy these last two weeks due to the updates.

Thanks!

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