Posts by SurStudio

209 posts
    Has referred 10+ members Has sold $40,000+ on Envato Market Has collected 1+ items on Envato Market Made it to the Authors' Hall of Fame
+4 more
SurStudio says

Regarding Recommendations, as long as it doesn’t rely on sales number at any point, that’s safe.
...as buyers interact with an item, by viewing it, purchasing it or rating it highly, we accumulate these interactions into a level of measured excitement that tracks changes over time.
209 posts
    Has referred 10+ members Has sold $40,000+ on Envato Market Has collected 1+ items on Envato Market Made it to the Authors' Hall of Fame
+4 more
SurStudio says

As of 2016, 500 buyers still have bugged item live with their project, while another 500 buyers using the corrected item.

Whenever an update is released, there’s a checkbox to notify buyers. So those 500 buyers with the bugged item have the chance of having it fixed.

209 posts
    Has referred 10+ members Has sold $40,000+ on Envato Market Has collected 1+ items on Envato Market Made it to the Authors' Hall of Fame
+4 more
SurStudio says

Make sure your system datetime is correct

209 posts
    Has referred 10+ members Has sold $40,000+ on Envato Market Has collected 1+ items on Envato Market Made it to the Authors' Hall of Fame
+4 more
SurStudio says

July starts poorly. But July and August are always the worst in the whole year :)

I don’t agree :) Past July was a normal month, and past August was one of the best months ever. It’s worth to mention that during that time I DID NOT release a new Item.

209 posts
    Has referred 10+ members Has sold $40,000+ on Envato Market Has collected 1+ items on Envato Market Made it to the Authors' Hall of Fame
+4 more
SurStudio says


Good news! Any chance to get a reply on #MBS-420-23760? 2 weeks and counting.

Whoops! Sorry about this!

It looks like we replied 9 days ago, although there was a problem forwarding this to the proper department.

I’ve assigned the ticket to myself and will be replying real soon :grin:

- Christian

Hi Christian, thanks for quick reply. After 2 weeks I got a reply addressing the issue, but not entirely. I replied back to you. Would be great if we can get this done soon.

Thanks

209 posts
    Has referred 10+ members Has sold $40,000+ on Envato Market Has collected 1+ items on Envato Market Made it to the Authors' Hall of Fame
+4 more
SurStudio says

Good news!

Any chance to get a reply on #MBS-420-23760? 2 weeks and counting.

209 posts
    Has referred 10+ members Has sold $40,000+ on Envato Market Has collected 1+ items on Envato Market Made it to the Authors' Hall of Fame
+4 more
SurStudio says

I’m unable to sign in to http://analytics.envato.com/ I get:

Failed to authenticate user.

Does anyone else have the same problem?

209 posts
    Has referred 10+ members Has sold $40,000+ on Envato Market Has collected 1+ items on Envato Market Made it to the Authors' Hall of Fame
+4 more
SurStudio says

How about give us the option to use the site over https? As an author, I don’t mind getting the browser warning sometimes if the whole content isn’t loaded using https. I much rather have that warning instead of my cookies flying as plain text, and anybody can grab them.

209 posts
    Has referred 10+ members Has sold $40,000+ on Envato Market Has collected 1+ items on Envato Market Made it to the Authors' Hall of Fame
+4 more
SurStudio says



June 1st was the first day in almost 5 years where we didn’t make a single sale.
As you might know, there’s an ongoing search experiment with insane sorting.

+1

Could you please tell us more?

See this: http://codecanyon.net/forums/thread/search-engine-dev-team-updates-post-feedback-here/124038?page=16#1053293

Notice this in the generated HTML code of any search page:

<meta content="100" name="WT.sales_boost_test" />

In my tests, the lower the content value, the crazy the sorting is. Sometimes is pretty stable, and some others changes. Specially when not logged in.

209 posts
    Has referred 10+ members Has sold $40,000+ on Envato Market Has collected 1+ items on Envato Market Made it to the Authors' Hall of Fame
+4 more
SurStudio says

@dtbaker Thanks for the screenshots and explanations. Happens the same to me, but with other numbers ;)

I think this behavior change is pretty weird. The only thing I can think of is this:

.- Search being updated and retrieving crazy sorting sometimes
.- Customers opening a lot Items pages looking for what they want (so your visits count are still the same) .- Customers end up buying something else

Would be great to know what other Items/pages they opened, per each conversion and session. Like have a list of the visited per each converting session, within a certain time frame. But that’s something only Envato staff can do.

Can you think of anything else?

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