Always good news! What’s the job?
There is, in my opinion, no place for buyer ratings AT ALL on this marketplace when the files have been SO heavily scrutinised at the review stage, and there is already a better avenue for unhappy buyers to vent their opinions in the ‘comments’ area of a file.
I might get my head bitten off here but I have to disagree. Yes items have to pass certain standard to get onto the site but that in no way means all items are as good as each other.
As an author I wouldn’t mind getting negative feedback as long as I knew what was the problem and I had the opportunity to act on it (i.e. improve my product, assist the customer or fix a bug).
I actually think the star rating is much more important than the way in which the comments feed is currently used. The majority of most comments are by other authors who haven’t purchased the item and yet the number of comments sits next to the sales value as if it holds some merit. That to me makes no sense.
I think everyone should have the option to write a review whilst rating. Buyers should be able to see what makes it good and why others who have bought it like it so much.
I think the forced option to write something for a negative review (three stars or lower) is a great idea though, especially as it gives the author the opportunity to post a reply explaining if a bug has been fixed (if that was the cause) or to explain why that individual found something confusing or not working when it is clearly that customer’s fault.
This can’t happen soon enough!
Make a logo sting with a mouse killing a horse with a chain saw on fire whilst juggling fluffy dice on top of a supermarket.
Ta-da… unique idea! (I promise I will buy it if you make it!)
The star rating has absolutely no merit unless accompanied by a comment. Tripadvisor would be pointless if it only had a star rating and amazon reviews are only useful as you can see if the problem experienced by the buyer is something that will actually affect your decision to purchase.
Look also at the app store, star reviews alone are not enough, a purchase is made (by myself anyway) after careful reviewing of the comments (which have all been left by people who bought and have experience using the item)!
Currently the comments feed on items (and I’v started a forum on this topic before) is very nice and polite but completely and utterly pointless from a buyer’s perspective. Imagine booking a hotel with lots of reviews saying “nice room, good work, I wish you many bookings”, “nicely done, this will be a top destination for sure”... AAAHHHH!!!
It would be good to get some buyer’s perspectives on this but I know from my experience of buying items that I have to spend ages trawling the comments feed for feedback left only by people who purchased the item. Very tedious.
I participate in a few forums (none more-so that this one) and have noticed the same patterns now in almost all.
As soon as a company tries to be more open and offers itself up to the consumer base, asking for their input, trying to gather feedback, it always ends in a very sad spool of pessimistic comments or wish lists that are either impractical or pointless. Users feel as though they should get what they want immediately and if they ask for it, and it isn’t done, they feel ignored. It’s a natural reaction and why I actually agree with some of the more negative posts in the linked thread of ‘just implement something and then ask how it can be improved’.
However… I would say to the users expressing negative views, don’t underestimate the creativity and knowledge that the team involved in these developments have. The Envato marketplace is an incredible creation that was built up from nothing and is allowing thousands if not millions of individuals either make a living, add to their income or simply express their creativity whilst making friends and contacts. What’s not to admire?
I for one think that it’s great that you are being more open and transparent but design by committee is never a good idea. I am more than willing to offer any opinions or criticisms I may have of certain features but I’m pretty sure having built a world-beating marketplace with 3million plus users… you got this sort of stuff covered.
Adobe CS works so much better on a mac than on any Windows based machine I have used in the past. I don’t know why or how but I have never had a crash on the 2 macbooks I’v owned over the past four years and I haven’t noticed the system slow down or feel old and tired like the windows machines I owned in the past.
If you just need a mac to test things then get a macbook air, one of, if not THE most beautifully designed laptops of the modern age (in my opinion), not too pricey and it will hold resale value if you decide in a year or two to upgrade to something bigger or non-mac based.
The only way to know for sure though is to try it out for yourself, some people in this thread seem pretty happy with Mac and some others have had issues.
ahem Mac Mac Mac
that bus idea sounds like a winner. We did the same with the tram system in Munchen last year. Just a few bucks and you get to wind your way all around the city. It was awesome.
As for accommodation, I normally book with Agoda as it has a great review system and good clear pricing. I have tried AirBnb in the past and it can be a lot cheaper but on all three occasions I really felt like I was getting under the feet of the owners. I much prefer staying in a hotel where we are free to rock up hammered with a half empty bottle of champagne at 4 in the morning without the guilt trip of waking up our delightful hosts.