Posts by RightHere

374 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in United States
  • Has sold $250,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+9 more
RightHere says

@Jordan_M any idea who much more we will need to wait to get a reply? We have now waited 33 days with no reply at all. :(

374 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in United States
  • Has sold $250,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+9 more
RightHere says

Thank you for looking into this and getting back. I understand that there was no estimated time for when we could expect a reply, but when the frontpage says that there is a “Dedicated Support” you don’t expect to wait 29 days for a reply.

I understand that this could happen for small teams such as developers on Codecanyon or Themeforest, but not from Envato! Surely you guys are more than 1-2 people :)

Not even an automated reply saying we received your submission and we will get back. I suggest you make some changes in the communication policies.

We look forward to hear something soon. :)

374 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in United States
  • Has sold $250,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+9 more
RightHere says

Yes we are already approved service providers. I’ve sent 3 emails through the form on https://studio.envato.com/contact, but no reply so far! ... ohh we are getting close to the 32 days, so maybe we will hear something soon :)

374 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in United States
  • Has sold $250,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+9 more
RightHere says

Interesting that you got yours approved right away! We have now waited 27 days without any reply at all. :(

374 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in United States
  • Has sold $250,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+9 more
RightHere says

Now 18 days has gone by and we haven’t heard anything. Your team must really be behind with the reviewing process. :)

374 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in United States
  • Has sold $250,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+9 more
RightHere says

@Jordan_M thank you for getting back. I guess I will hear something soon as I’ve waited 14 days now without any information.

You guys should setup some emails notifying people about this “delay” :)

374 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in United States
  • Has sold $250,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+9 more
RightHere says

Yes we are already a service provider on Envato Studio. Just posted a new service.. but getting no reply at all!

374 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in United States
  • Has sold $250,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+9 more
RightHere says

I’ve sent several emails using the form on studio.envato.com, but I haven’t receive a reply. 12 days ago we submitted a pretty simple service, but haven’t heard anything. Is that normal?

Does anyone know what the expected review time is for new services?

374 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in United States
  • Has sold $250,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+9 more
RightHere says

Hello Ken,

Thank you for supporting our plugins we really appreciate it, and it makes us happy that you like the plugin.

Best Richard & Alberto.

374 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in United States
  • Has sold $250,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+9 more
RightHere says

Take a look at www.airbnb.com

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