Hello Chocolade1309, the forums are for general support about the marketplaces. For a product support contact the author from where you’ve purchased the product, you can do that on his Author page or on the Comments section of the product. Good luck!
Awesome! That golden badge looks great too!
Today I found an author who own an item which has similar concept with my item (I could say he is my competitor in this type of script). The funny is he making a clone account, talking about his script, compare two script and say that he will go with “his script”. This is not the first time, he always try say wrong thing about my item to distract my buyer, what I have to do in this case? Surely I cannot stay 24/24 on my computer, wait for his comment and flag them or contact support because I did but no help. He also go to my other script, tell it have bug but cannot list these bugs, just talk about something not true and keep doing that over and over again. Anyone have an idea about this, how to deal with this guy? Any help will be greatly appreciated!
You should contact http://support.envato.com if he doesn’t stop. It seems that Envato becomes a cloneware of other products already available.
I don’t get it, now the customers from Europe countries such as Germany would have to purchase pay 19% more for a product? So if a theme costs $50, they will pay $59,5?
I think he is right it does not make sense, paypal option is not available in all countries anyway, so paypal is not an execuse. I recommend adding 10$ deposit option, an in between number that is not too high and not too low.
If that’s the case then an in between option would be nice.
I do not have that option now..the system tells me it can not process my payment
Yelihu you can contact Envato at http://support.envato.com – and describe your issue, I’m sure they can help you out.