I have stats from the last 3 years and I would say that the sales volume is not severely affected by seasonal events. You should see less sales on some specific days (Ex: Christmas), but probably you will see more on the day(s) after to compensate.
If you don’t have any file on the popular file list, sales are more affected by new product releases than with seasonal events/holidays.
Ratings appear only after a themes gets at least 3. If you only see that graph it means that it does not have 3 ratings yet
This is a general forum… Support for that theme can be found here http://themeforest.net/item/avada-responsive-multipurpose-theme/2833226/support
Where did you buy the theme?
You can see how here http://kb.wpbakery.com/index.php?title=Vc_add_param
Why don’t you use an extra class to achieve this?
What theme is this? Also where did you bought it?
About : I also struggled with my latest theme to have it approved. I had no ideas, but then they appeared… In the end, it always makes us push a little bit the overall quality
About : everything seems to be normal here. If the drop that you say is really big and continuous please confirm that everything is ok with your server and previews;
About : nothing new there. We all know that it is not as fast as we (Envato included) would like;
In general: always look at the bright side of life