stewboon saidSorry, but where do you got this info from? Also, this will change, because now users are going to pay for this type of support and it will make them feel that they have right to ask for more stuff.
We already know that it is only a minority of buyers that ever request support and that by being clear about what support buyers are entitled to this should not change.
If you want to implement this change that is ok, but don’t make it mandatory for all authors. Basically, I want to give support like I always do, but I don’t want to receive more money for that. Please let us authors decide about this.
purethemes saidYes, but placing a paid installation button on the right side of the download button is
Installation services exists for a long time on Envato Studio https://studio.envato.com/explore/wordpress-installation – it’s nothing new.
I am not too worried about it, but I think that the text under the button should be different like it was suggested here before.
Yeah, same here… Never happened to me since the Flashden good ol’ days
Not just 1 theme. Currently 11 and counting
So I am not alone… Thank you for your feedback
Anyone else having “trouble” with the update queue? I know that it is weekend, but theme updates were usually reviewed/approved in a maximum time of 6h (usually less than 3 even on weekends).
At this moment I have 3 updates in queue 23h ago. I saw a recent thread of trouble with the queue and I wonder if this is only happening to me
This is a general forum. You should check the theme support tab to know if support is available.