Relax guys… Last month something similar happened.
I’m pretty sure that in about 1h everything is updated
dnp_theme saidYeah… I was saying that I don’t really see any problem with that. If I ruled the world you will have my blessing
I don’t think my support tab makes it hard to distinguish support from something else such as other services http://themeforest.net/item/antares-any-purpose-template-for-joomla/5549648/support
tommusrhodus saidI think you have worded it properly
This is mostly what I opened this thread about, perhaps I could have worded this better.
dnp_theme saidAdvertising PRO support is ok (at least for me). The problem sometimes seems to be distinguishing support from the neck massage services that were mentioned before.
I advertise PRO support, meaning theme usage only, sometimes bugfixing install issues, no other services advertised, you can check my support tab for my items. (mostly install issues with Joomla quickstarts)
I really don’t care if people install themes, offer free customizations, etc. I just think that you should not be allowed to advertise these type of services together with the theme.
Why don’t you use an extra variable? Something like ‘krown_new_install’? Then you check for both before showing your message…
Congratulations mate! Best wishes for you and your team and I hope that next year you are celebrating another achievement
Your new image is looking good and your products are getting better too. Cheers
KarimOnTheGo saidYou were not rude, but it seemed that you hate ‘developers’
Thank you for your response. Sorry if I was rude.
It is important for us authors that buyers have a good opinion about the Marketplace generally so, if you need help in the future, make sure that you pick the right person for the right job (I know that it is not easy sometimes).
And back on topic I do agree that some lines of CSS or some simple scripting should be “given” for free.
KarimOnTheGo saidYes anyone can do this, but being being called ‘a developer’ by others is a bit harder. And when someone pays you any fee or buys your products theat person expects that these “things” that you develop should work.
Or can anyone call themselves a ‘developer’?
I don’t know if I understood in a wrong way, but it seems that you are a bit upset with this thread. Actually, so upset that this is your first post
Anyway, my personal experience: when you have very few time and don’t sleep as many hours as you should, $50 of hourly rate is not that much.
Some time ago I had a theme that was disabled too. Did I got any warning or email? No… And after contacting support I knew the reason: it had some HTML validation errors (a user opened a ticket after me having sent over 45 support emails to him).
It was kind of a joke to me, because most of the best selling themes here have these errors
I understand that “Envato” can’t test all errors/bugs that buyers complain about, but talking to the author before disabling the theme always sounded more fair to me.