You should contact Envato Support about this. Cheers!
If you open any of the latest themes here http://themeforest.net/category/wordpress/blog-magazine they all look cleaner.
I would say that at least the design looks a bit outdated.
This thread is starting to be a classic thread every month. And the same thing will happen when payments are processed
This should help http://support.envato.com/index.php?/Knowledgebase/Article/View/269
The reason is a thing called weekend
Don’t forget to place all questions with the account that bought that product. Also this is a general forum so it is not the right place to ask for help. Cheers!