iHelp saidAbsolutely, and while we haven’t made a final decision, limiting the period that you can rate an item was on our list of changes, and it seems very fair to me.
Guys, you don’t get it. Less support after 6 months? Haha, nice joke. Let me see one of you saying to a customer “Hello, unfortunately we can’t offer any support since you purchased the theme more than 6 months ago” and getting a 1 star right after that.
Dangit that’s a really valid point… Sorry if I missed a reply to that, it’s hard to follow this thread, but maybe you should disable ratings after six months too then.
When I heard about this whole change I thought it was pretty legit, but after reading so many valid and well-thought responses against it I can see the vicious circle this could start.This thread shows once more how valuable this community is when it comes to decision making!
One thing that the rating is missing is that you can’t actually talk to the customer after he has rated you. We have several cases that we receive 1 star. The customer had some issue not related to our product but to another plugin for example. He did not contact support so we can see what it is and fix it for him. If his contact form is enabled we write him, then he responds, we fix the problem and he gives us 5 stars. But if his contact form is disabled there is nothing we can do even if we are willing to help.
Another thing is that rating comments are visible only for the authors. Someone loves one of our products gives us 5 stars, writes a wonderful comment in the review comments and then we the authors are the only one that see it
Something similar to the wordpress.org rating system is maybe a better idea. The customer leaves a rating with a comment/review and everyone can see it. Then the author can respond to that.
This is just an idea from our experience of course. If anyone has anything else to add please do. We all want this whole thing to work more efficient for both the authors and the buyers.
Mine is freezing too as SuggeElson says. It used to work well since two days ago I am running Envastats 1.0.1. Any clue what should I do to make it work again because it is really useful tool
Hey this looks super useful tool Got to check it out!
This is indeed super useful tool
I have a few suggestions. Add more options so the user can create his custom report. I will give an example:
- from date, to date
- select item/s or all items
- view sales/earnings/both
May be some kind of a short code or a widget thing can make it work like the original Follow button?
Thanks I’m gonna check it out
I am trying to add Follow link on my items’ pages. I saw some other authors doing it by linking to http://themeforest.net/user/THEIR_USERNAME/follow/
I tried it and it doesn’t work. Then I noticed that it doesn’t work in their accounts as well. Did something change?
Then I copied the code from my profile’s Follow button and pasted it into my item’s page but it seams form tag is not allowed.
Can anyone help me place Follow buttons on my item’s pages? Is there any way to do this?
Thank you all.
Yes. With the same design you can create PSD item, HTML template, WordPress theme. There are many authors doing it. Have in mind that review criteria in different categories are different. For example if you have an HTML template approved you cannot be sure that it is gonna be approved for sale in the WordPress category But you can always give it a try if it doesn’t work you can improve the design and try again.