Posts by KingDog

6121 posts
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KingDog Envato team says

Hello :) In situations like this, you’re always best to open a Help ticket and describe your situation. They be able to pass it on to the people who know the answer the best. Thanks!

6121 posts
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KingDog Envato team says

Hello. Have you tried clicking on that item’s support tab? It can be found here.

Please follow the instructions provided in the link above to interact directly with the author, where they’ll be able to point you in the right direction. Thanks!

6121 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+13 more
KingDog Envato team says

Hello. Have you tried clicking on that item’s support tab? It can be found here.

Please follow the instructions provided in the link above to interact directly with the author, where they may be able to point you in the right direction. Thanks!

6121 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
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KingDog Envato team says

Hello :) This Help Center article has information on offering a “lite” version of your items and what is and isn’t allowed for Exclusive authors. I hope that helps!

6121 posts
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KingDog Envato team says

Big time congratulations! :D

6121 posts
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KingDog Envato team says

Hello :) If the photo is being used as part of your identity packaged then it’s fine to use it across different mediums. From our License FAQ:

The photo license allows use in multiple end products but is still restricted to a single client. If you’re a freelancer, you’ll need one license per client using the photo.

Example: You can use a photo for one client’s website, business cards, and flyers. You would not use a photo for two different websites for two different clients.

Hope that helps!

6121 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
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KingDog Envato team says

Heya :) In cases like this it’s best to open a Help ticket and describe the situation rather than post it to the forums. The Help Team will be happy to investigate. Thanks!

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KingDog Envato team says


...for sales made to non-business buyers…
So we have to invoice business users?

From same article:

For EU business buyers, we won’t add VAT if you simply provide evidence of your business (such as a valid EU VAT number).
6121 posts
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KingDog Envato team says


As for invoicing, from what Envato’s saying, yes, we’ll pretty much need to invoice everything ourselves.
But…but, I thought Envato handled “the rest”. Or does invoicing now fall under “doing the creative” now?

A little bit of misinformation I’d be happy to clear up :) I encourage everyone to re-read the announcement on the Market Blog. In particular:

We’ll be managing the EU VAT compliance (i.e. collection, record keeping, invoicing, remittance, and so on) for sales made to non-business buyers through Envato Market. Although Envato Market operates as a platform, purely for VAT purposes Envato will be the supplier on record and we’ll be working with our EU team and EU authorities to ensure anything authors are required to do is minimal.

Thanks!

6121 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
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KingDog Envato team says

Hello :) Our License FAQ has some good info on using items. In particular:

Can I purchase an item to use as a small element within a larger project that I plan to sell as stock or a template? For example, could I purchase a button graphic for a theme I plan to sell?

Use of items in larger stock projects is not allowed under the default regular or extended licenses, but there are exceptions.

Exception 1: When you purchase an extended license and get written permission from the author. Keep a copy of the email giving you permission.

Hope that helps!

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