@prestahome No, you see, they can’t come after 20 days with a reply “I will need a few more days in order to clarify it”. There was enough time till now, vague replies once a week will not cut it for me and for most of the other authors here.
There’s nothing to clarify, it’s a simple answer that they avoid on giving because it’s hard for even them to believe it. Sales are going down for pretty much everybody, massive themes are flooding the marketplaces, new bundles are coming, let’s see if they can bring the “ship” to the correct direction.
If not, we may as well start looking elsewhere I couldn’t care less about not having the burden of VAT when you put profits before your very own authors, that generate your income and all the legal responsability on us. You put us in danger just so you can get some money on short-term. Because this scam CAN’T and WON’T work long-term
Last 4-5 days were a total disaster
It’s his fault for not doing his job and your fault for not writing a clear agreement with him. If he agreed to offer support and he doesn’t do his part, get a 3rd party developer and pay him from the old developer’s money. If you didn’t agree with him on this(written document, signed and everything), then it’s the fault of both and you should hire another dev and pay him from both your shares(like tpfkyola said.. 10% for support).
It’s your account, your rules, what you’re getting is only the result of your management, if you’re getting bad reviews, it’s because of you, don’t blaim it on someone else! Just because you didn’t get any bad review it doesn’t mean that everything was okay, you will not get any 1* if you don’t answer one week, however, if this thing has been going for several weeks, then you should’ve thought about it till now instead of waiting for the magical 1* to appear.
Congratulations, Enabled! You absolutely deserve it!
I had this issue as well but I don’t think there’s any other fix. But on 99,999999% of the cases, no user will ever add that many menu items so you shouldn’t have to worry about it.
Sorry but this is nowhere near close to something premium. It’s miles away from anything that would even get soft-rejected here, sorry. I’d suggest taking a look at the library of psd’s and templates already approved and study for a few more weeks / months.
big no, most of the customers have no idea what those numbers mean and assume eveything above 85 is a fast theme.
Apparently Envato has too many authors and gets too much money from us so it starts removing and soft-disabling items.
How about you get your review team do their job in a normal fashion? I remember a time when the number of items was no different and there was just Ivor and kailoon. And everything was just fine, maximum 12-24 hours review time. Now I see new reviewers that have no idea about the standards here and soft-reject items for absolutely non-sense. And then you need to wait days before you get a chance again.
It’s easy for you to soft-disable themes without sending any notification upfront. If you’d approve it within a reasonable time after we update it, it would be totally fine, but waiting DAYS for getting it back is NOT OKAY and costing us good money. You can’t just screw us over and over and over again and think this is ok. You need to stop it!
Hey guys. Trust me when I say this is a super important topic. Being as complex as this is, we won’t be able to post as frequently as we get things worked up, but we will be giving you details as soon as we can. Thanks!
Hey there! We totally get that, however, it’s already 20th november and we have one month and one week in order to, possibly, change our business model. It’s not hard on your part to let us know your plans. You don’t need to implement anything, just let us know of what’s upcoming. A reply per week and that one being vague is not helping.
Finding your plans on Christmas won’t do much to help any of us.