Posts by CreativB

48 posts HumbleBee
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Located in United States
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
+3 more
CreativB says

Hi All,

Like other’s authors, Envato earning is my main source of income. I requested a withdrawal of 5 months earning in a single withdrawal and still not received my payments through Payoneer Global Bank Transfer

Country: Bangladesh

Payoneer Support ticket ID: LTK1216103070619X Payoneer Transaction Date :9/15/2014

1) on 15th: Envato sent august withdrawal payment to Payoneer as expected. And Payoneer automatically initiated a bank transfer payment to my linked bank account.

2) After waiting 6 days fund is still not appearing in my bank account.

Questions to Payoneer ( Nissim ) & All Authors

When will I get my payments ?

Any help would be highly appreciated.

Regards

samiul75

I’m having same problem also, still haven’t received full payment for this month (September) and no response on the matter yet, I just submitted support ticket #2. Hope I will get my money soon or at least an explanation. I heard it is an internal (envato) issue.

48 posts HumbleBee
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Located in United States
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
+3 more
CreativB says



Me too – still waiting. I contacted PayPal directly but they said this is not an internal issue. I am little bit confused and wondering where my money is?! This is my first withdraw – not a nice start!
Hi Guentherportfolio – Excited you’re getting a first withdrawal. Sorry the process has not been great. But not to worry – The finance team will be following up on your payment in any case to make sure it gets to where its supposed go to. Submit a ticket to the support team as it sounds like there is a different issue with your payment.

Hi vahid

thanks for your response. I already opened a support ticket. Have a nice day.

Did you get your money yet, Guenther? i’m still waiting and no response.

48 posts HumbleBee
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Located in United States
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
+3 more
CreativB says

Hi CreativB and Pooyaa – That’s disappointing! At this point it would appear its not a PayPal related matter. We typically have a small number of transactions that fail for a number of different reasons each month. Rest assured the finance team will check it out today as they will reconciling payment receipts, they will find out what happened and contact you directly. Or alternatively you can preemptively file a support ticket which will then be handed to the finance team to review. About that forum thread. Not sure why it was disabled – I think it should have been locked so. I’ve corrected that now.

Still waiting….. And I put in a ticket to support…. What is the issue??

48 posts HumbleBee
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Located in United States
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
+3 more
CreativB says


Me too – still waiting. I contacted PayPal directly but they said this is not an internal issue. I am little bit confused and wondering where my money is?! This is my first withdraw – not a nice start!
Hi Guentherportfolio – Excited you’re getting a first withdrawal. Sorry the process has not been great. But not to worry – The finance team will be following up on your payment in any case to make sure it gets to where its supposed go to. Submit a ticket to the support team as it sounds like there is a different issue with your payment.

Should I submit a ticket also, I think we all have the same issue if we’re using paypal?

48 posts HumbleBee
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Located in United States
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
+3 more
CreativB says

Payment is done :)

Still waiting….

48 posts HumbleBee
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Located in United States
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
+3 more
CreativB says

Hi CreativB and Pooyaa – That’s disappointing! At this point it would appear its not a PayPal related matter. We typically have a small number of transactions that fail for a number of different reasons each month. Rest assured the finance team will check it out today as they will reconciling payment receipts, they will find out what happened and contact you directly. Or alternatively you can preemptively file a support ticket which will then be handed to the finance team to review. About that forum thread. Not sure why it was disabled – I think it should have been locked so. I’ve corrected that now.

Thanks for the response, I hope this problem gets resolved soon.

48 posts HumbleBee
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Located in United States
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
+3 more
CreativB says

Just wondering what is the update with the paypal payment processing. The thread is no longer available???? Still waiting for my payment.

48 posts HumbleBee
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Located in United States
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
+3 more
CreativB says

Same here, I was about to start a thread, but you did already. Glad it has gotten noticed, but the other calculations are on point.

48 posts HumbleBee
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Located in United States
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
+3 more
CreativB says

I believe no.

48 posts HumbleBee
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Located in United States
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
+3 more
CreativB says

I read the link and a I do appreciate what you’ve done so far, but now I’m afraid it’s going to get worse. Thanks.


Hey CreativB, you wouldn’t have seen any sales reversals on your statement before as up until two months ago Envato was absorbing the cost in most cases. Essentially, we were paying you (the author) even though no money for the purchase ever made it to us. The link Dzinc posted above goes into more detail.
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