If the author never uploaded and successfully sold the item, there wouldn’t be an opportunity for other people to make money from it. So why doesn’t the original author get at least 5% of additional revenue generated from the sale?
I get that we can participate in the “First Dibs” thing, but before Envato Studio:
- Customers contacted me directly
- I earned 100%
- I set my own terms
I understand Envato wants a piece of the pie and that’s fine. But the expectation of responding within 12 hours with a 24 hour turnaround doesn’t work for me at all. So basically, I’m effectively cut out completely.
When a musician writes a song, and someone else remixes it and turns it into something else for profit, permission must be granted, and then if so, the original musician is compensated. Why is this different for the creative work sold here?
On the bright side, I have more than 95 items and the only problem was this.
So 1 issue out of 95 and that’s why you prefer not to buy from Envato? It’s easy for smaller webshops to control quality, but for a place like this where there’s hundreds of thousands of authors and millions of items for sale, 1.05% margin or error is pretty good if you ask me.
The ability to instantly refund customers is going to be a great thing for authors. And the easiest way to prevent abuse will be to automatically limit the amount of refunds a customer is allowed to receive.
Congrats Jonathan and Barb!
Great video guys
2 days is completely normal. If you have a customer who needs an update, you can send it to them directly.
Got a little nervous the first 5-10 minutes, but then Kyrie Irving took over. The dude hasn’t even reached his full potential yet which is crazy.
Great tournament. I hope we’ll see more NBA players next time around. I’d love to see the NBA replace their All-Star game with a “USA vs. International” game. Where the best NBA international players collectively played against the best NBA U.S.A. players.
If you’ll looking for a trusted author then take a look these points: Author rating must be 4.5+ (Recommended 4.75+); Theme rating must be 4.5+ (Recommended 4.75+);
Ratings aren’t a good barometer for judging the quality of an item. It’s really more reflective of support. The reason for this is no matter how amazing your item is, how easy it is to use, and how well your documentation is written, a small percentage of buyers still aren’t going to be able to figure out how to use it. So the author is faced with two choices:
a) Work for free and help the customer setup the product on their site.
b) Choose not to work for free, as custom setups aren’t included with the product.
a = Avoid 1 star rating
b = Guaranteed 1 star rating
If you sell in high volume, an item can almost always overcome these 1-star stingers. But for smaller samples, luck is a big factor (i.e. how many of your total sales were from the type of customer described above).
I guess the solution would be to show buyers the actual rating breakdown (x stars for “support”, y stars for “item quality”, etc.), but I suspect the “support” average would still be low, as most happy buyers would choose “item quality” instead. So the best solution is probably to expand the ratings to more than just a single, overall rating, and instead allow buyers to rate multiple criteria. For example:
Code Quality – 5 stars
Support – 5 stars
Documentation: 3 stars
This would make the ratings much more meaningful, as opposed to just being a microcosm of the support scenario described above.