Posts by CodingJack

5462 posts The Dude Abides
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
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CodingJack
says

You’re freaky talented. What’s you’re education background? Or is everything self-taught?

5462 posts The Dude Abides
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+13 more
CodingJack
says

I think you have to keep in mind that reviewers are trying to get through as many submissions as fast as possible. So the moment they initially see something that isn’t right, if it warrants a soft-reject, they probably won’t spend any additional time reviewing the submission. So once you fixed the initial issues, and the reviewer evaluated the item further, they decided it wasn’t something that was right for the marketplace.

But don’t let this discourage you. My first ever submission was a hard-reject! Just make something new and try again :)

5462 posts The Dude Abides
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+13 more
CodingJack
says

So you say the platform model is better for authors? Then how come there are no new benefits for authors being direct sellers? Do you honestly feel like you are selling direct to your customers? Sure we could ask for the benefits you listed, but all of those take power away from Envato and buyers, do you think we’ll actually get those then? No, Envato wants full control and authors here are at the bottom of the food chain, this is clear from their unique hybrid of platform / re-seller model. If this truly is a Platform, then Envato needs to give authors more control over the selling of our work, more protection from buyers, and also faster access to our income – then I will agree we are direct sellers.

For your first question, definitely not. For the second, this is what I think we need to lobby for. In all my years hear, I don’t think I’ve ever seen a major decision overturned due to author feedback. And I’m generally ok with that, since this is Envato’s business and they’re always going to make decisions based on what’s best for them, and we’d all do the same if it were our company. But there have been lots of times where we’ve been able to influence/tweak the program. So that’s mostly what I’m suggesting here.



  • Eliminate the “author fee” and put the entire fee on the buyer. And stick this information in fine print in the TOS where it belongs. Then buyers won’t care about paying a “30% fee” unless they actually read the TOS (and they won’t).
  • Allow authors to include a legal liability disclaimer in their items (another basic right of any “seller”).
+1 for both these. But the problem is author fee is variable (Not a static 30%). Combining it with buyer fee will be crazy.

I’m not sure I agree. There’s really no reason it needs to show up on the buyer’s receipt. It only needs to be stated in the TOS:

“Buyer fees will generally vary depending on the product, but will always be automatically added to the listed price.”

And as long as it’s strategically placed in the TOS, I highly doubt it would ever be an issue.

5462 posts The Dude Abides
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+13 more
CodingJack
says

@DS Your points are all extremely valid. But there’s a big reason why things are being stated the way they are. You just have to look a little deeper down the rabbit hole. So in my opinion, I don’t think it’s worth arguing to be honest. Instead, I think we should be advocating for concessions like these:

  • Allow us to reply to reviews. It will help turn unhappy customers into happy ones.
  • Give authors the ability to issue refunds. This is a basic right of being a “seller”.
  • Eliminate the “author fee” and put the entire fee on the buyer. And stick this information in fine print in the TOS where it belongs. Then buyers won’t care about paying a “30% fee” unless they actually read the TOS (and they won’t).
  • Allow authors to include a legal liability disclaimer in their items (another basic right of any “seller”).

And there are many more ideas worth advocating for. We just have to shift our focus a bit and speak up!

5462 posts The Dude Abides
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
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CodingJack
says

Thanks for the share. Used the site to email my local politicians!

5462 posts The Dude Abides
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
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CodingJack
says

Open a ticket here for help with this question :)

5462 posts The Dude Abides
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
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CodingJack
says

To provide a consistent experience for buyers, we’ve covered off issues around responsibility and liability for items in the Market Terms. Take a look at section 19, which are the warranties authors do agree to provide on their items (also covered in the Author Terms). And section 49 under Legal Housekeeping. Our legal team will be taking another look at how this all fits together, and whether anything else is going to be appropriate in the membership terms and licenses, to address author responsibility for items. Let me know if there are specific risks you’re concerned about, so I can pass the feedback on to them.

Thanks Collis. If the following could be added somewhere in those terms, I think it would be great :)

In no event shall the authors or copyright holders be liable for any claim, damages or other liability, whether in an action of contract, tort or otherwise, arising from, out of or in connection with the software or the use or other dealings in the software.
5462 posts The Dude Abides
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+13 more
CodingJack
says

Hi Collis,

I had asked about a disclaimer earlier, but didn’t see an answer yet. Is this still something you’re looking into to?

Honestly I’m a bit surprised more authors haven’t spoken up about this. Because now that our names are on the invoices, without any type of usage disclaimer, we’re all incredibly vulnerable now.

I realize leaving this up to authors could make things tricky. So it probably makes sense to just add a generic disclaimer in some fine print, and force the buyer to click “I Agree” before they’re able to complete their purchase.

If possible, please let us know an ETA on an answer for this. To me, it’s such an important issue that I really wish I could soft-disable my items until we get an answer on this. Because I feel really uncomfortably selling here without any type of basic legal protection.

5462 posts The Dude Abides
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+13 more
CodingJack
says
So late last year we went back, and put everything back on the table to see if there was a way to change to a reseller. It was a tough decision and the product of many sleepless nights, but in the end we decided we needed to stay with our current model.

I guess it’s a colossal misunderstanding. Because I doubt you’d find a single author here who for years didn’t believe Envato was selling our items on our behalf, paying us a commission for our total sales each month.

For transparency, is there anything that can be shared with regards to what the differences are between being a “reseller” and a “platform”? For example, does the legal liability shift dramatically to the authors when the author is the seller? Or is the difference primarily based on tax considerations?

5462 posts The Dude Abides
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+13 more
CodingJack
says
(c) Help authors create their own bundles Yes, we have been looking at new bundling possibilities with new team we created recently to work on this area.

Bundles are, and always have been, a horrible idea. And that includes any type of bundle, whether it’s being sold by Envato or by an author. Just my 2c.

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