Welcome to the reality! This is how online rating systems work; we shouldn’t need to react for individual feedback and ratings. The average taken from a big collection of rating is the only way to gauge an item – I mean that’s the one nearly correct way to see ratings as a buyer as well as author. No worries.
+1 In a perfect world, everyone would be reasonable, but the human race just isn’t built that way.
First, I want to say how thankful I am to be involved with a company where these types of questions are asked Here are my answers:
(1) In the context of the Envato ecosystem, what does success mean to you?
Achieving career independence.
(2) A: What do you want to achieve through our sites? B: What new things and in what new ways could we be helping you succeed?
A: Hard work creating/uploading and supporting items pays off, i.e. fair exposure, and continuing to work toward improving the ratings system.
B: Adding a developer’s license, decreasing the amount of bundles, and developing some type of “buyer rewards” program.
(3) What would it look like for the whole community to be succeeding?
Every author feels that their contributions to the marketplaces, whether large or small, are all equally valued.
@EricSchwartz yeah this isn’t really that big of an issue for me personally to be honest. I was mostly just trying to make the broader point that whenever a change is made to an authors account and/or item, it should be standard practice that they be notified via email of the change. If this is currently possible, most authors would probably appreciate it. If not, maybe add it to “the pipe” for the future
@CodingJack Unfortunately the nature of the tests makes this kind of direct communication prohibitive. The intention of this announcement was to serve as upfront notification that these tests will be occurring, and of what to expect. As the price changes will not require any action on an author’s behalf, we intend to keep this process as unobtrusive as possible. If any concerns arise over a specific price change, please bring them to support.
Unfortunately there are lots of authors who advertise their items and say things like “Buy now for only $9!”, and will now have to check their portfolios every day to see if a price change occurred. That may not seem like a big deal to some, but to those with large portfolios, it’s a fairly large task.
There are Items in this bundle that have almost no sales prior to this bundle, like the “Steakhouse Flyer” has 14 sales, and has been up since July – it is obvious that that flyer didn’t go down well with the public. but yet it is included in the bundle.
Personally I think all the items in the current bundle are great and worthy of inclusion. My only comment is that the bundle used to be “top author” heavy, and now it seems “newer author” heavy. But striking a balance between the two is probably the best approach.
One thing I noticed is that most authors in the bundle don’t have bigger than a black paw. It’s a good policy for giving smaller authors the opportunity for more earnings.
It’s great to recognize new talent, but lots of authors have made much larger contributions to the marketplaces and have never had a “piece of the pie” yet.
It would be great if authors who experience price changes could get notified via email about the change.
Me. I picked the the bundle.
Ok just kidding . But isn’t this really something that’s subjective? I’m guessing just about anyone could pick a “trends” bundle and someone somewhere would disagree with the selections. According to the landing page, they “asked our staff and community of 3 million for predictions.” So looks like the community was involved with the selections in some way (probably a poll I must have missed).
publicly display the buyers’ average rating on their profile page (the same way authors display the average rating for their items). This way, we’ll know which usernames are being used strictly to sabotage other authors and ban them from the marketplace.
I’d like to see this as well, not so much for recognizing abuse, but to avoid wasting time giving support to a buyer who rates everything they buy poorly.