An official support forum sure would come in handy for this Otherwise, policing / resolving disputes is going to be a huge headache for everyone involved.
Personally I think we’re missing a huge revenue opportunity. Free support should be for 1 month, with 3 month, 6 month, and 1 year as the paid options. Because in reality, how many projects last more than 6 months?
Case in point:
The new “Install Theme” button is a total bait and switch. But I have no problem with it, because it’s 100% effective for generating revenue. So why aren’t we applying the same aggressive sales tactic for the new support system? Make people pay for support after 1 month, charge a reasonable price (25% the price of the original item), and let’s all make some more money!
@loungecat I don’t think anyone is questioning the quality of the work. The icons themselves are clearly well designed. Instead, I think the concerns are that they don’t fit with the site.
For a lot of us, Envato Marketplaces are how we make a living. So our profile pages are sort of like an online resume’. For perspective, pretend you’re typing up an actual resume’ for a new job. If you had to add one of the following two icons to the top of the resume’, which one would you choose?
This is exactly how the badges should look. Sure, badges are fun for authors, and if we keep the new ones for the forums I’m totally down with that!
But.. on our product pages, we want buyer’s eyes to gravitate toward the “Live Preview” and “Buy Now” buttons, not badges. Unfortunately the new badges are so “loud”, it’s the first thing you look at, and if converting sales is the ultimate goal, badges should be the last thing a customer thinks about, not the first.
Congrats FWD! You guys are coding ninjas!
We’ve seen so many great improvements over the past few years, but these badges and the new homepage redesign are big steps backward IMO.
Always fun to celebrate Envato’s birthday And considering that the 70% bump in previous years didn’t effect elites, the 100% this year is awesome!
It would be great if there were an option where authors could choose between old/new set of badges for their profile and item pages. I know this wouldn’t work for the the forums or search, but I’d really love the option to display the old badges for my personal pages.
For years I had a small television (this was back in the day when big tv’s were really expensive!) But then big tv’s became much more affordable, so I bought one, and am now so spoiled I could never watch a small tv again!