Anyone please, i asked for an envato staff reply and nothing happened.
You’re right about the survey – best guess is to put in an option which askes the theme/plugin users if they want to help keeping track of some data: ‘Yes (you can always turn this of inside the settings)’ – ‘No, leave me alone’
Well this is the question now, can we ask permission from user to track anonymous data, like the Yaost SEO plugin when it is activated it asks if they can get insights about the usage.
Can anyone from envato staff confirm this please.
I know i can’t add any analytics code and i don’t have any tracking code in any of my products
The problem with the survey is most people won’t fill the survey, you can get an idea on the participation from the sales/ratings ratio.
Why don’t envato set rules for what you can know and what you can’t know not to violate anyone privacy ?
In any digital product in the world like an iOS or Android App for instance, the developers get analytics for every thing you do within the App, so why don’t we know anything on how our product is customized “on the level of theme options settings at least”.
If you provide One Click Install, or multiple one click install, how would you know that you did a right job for the existing customers, new sales won’t tell that this feature in theme options did great or it was useless because nobody would care for this feature.
We are guessing what customers might want and in the best cases ask few in a survey.
I have been WordPress Theme Author for more than 3 years here and from my first moment i have this question “how can i make sure that this is the right way to deliver a certain feature”.
I know that we “Theme Authors” can’t put any analytics code in theme files that will send us info about any usage of my theme, in short words … “we can’t know anything about the theme after sale”.
What i have been doing in the past years is try and error, feedback from users and asking directly “what do you think of this feature” and these methods gave me great insights about what customers might need.
Is there any plan for Envato to allow us to know certain metrics about the theme usage in order to enhance our features?
Example for what i mean, we provide 4 blog layouts in a theme and we want to add analytics code that tells us that someone “anonymously of course” choose this blog layout so at the end of the month i will know that i sold 100 copies 50% preferred the following design, and thus it will guide me to my next tactical decision.
At the end we can’t manage what we can’t measure.
Please reply with any thoughts on how you handle this issue ?
I remember speaking with Jordan about this a while back – the two apps are so different in the way that they’re built, he explained it was really complex to integrate the two. I don’t doubt it’ll be here eventually, but we’ll have to wait and see when exactly…
Edit: I’ve emailed him to ask if he’ll make an official comment on this for you
Thanks Sam waiting for Jordan’s reply
So the question is …. what is the logical answer for this separation ?
Anyone from envato staff have an answer ?
Why can’t i pay envato studio jobs with envato market credit, both belongs to the same company, for me i don’t see the point from adding a new payment gateway while i already have credit here.
I think this integration will encourage authors to hire people from studio.
Am i missing something ?