Posts by ChapterThemes

583 posts
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ChapterThemes says

To my opinion the bootstrap grid system is just horrible. The whole mobile first approach is just terribly bad. For example when you have a 3 column grid and you watch it in portraid mode on an iPad, it already stops floating all columns and you see everything underneath each other.

That’s my biggest ( and only ) problem with bootstrap. i do like the basic table styling etc though.

I use a custom starter sheet with my own grid and basic styling for text and form elements.

583 posts
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  • Has been a member for 3-4 years
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ChapterThemes says

It’s a very difficult thing to achieve for Envato i think.

Envato can’t be responsible for every author in such a big stock market like this. Even though it will be an authors’ responsibility to give the needed support if customers have payed for it, envato could never keep an eye on everything – and to be honest i don’t think they want to either.

Even if some sort of terms are set up etc. – when an author decides to quit, they quit. There’s nothing one can do about it.

Also there are too many non-elite authors that don’t have a complete business running for their themes. They may not even have the possibility to give paid support even if they want to – it might create an unfair position against the bigger authors who can.

At this point is far from a technical change. It’s more likely to be a legal issue and because of that i don’t think it will ever be a part of themeforest ( or any time soon ).

My guess is the best thing you could do is work out the idea for yourself and see if it works. Use themeforest as a selling channel and provide paid support / customization through your own business.

583 posts
  • Bought between 10 and 49 items
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ChapterThemes says

@fillerspace has a good point.

And ofcourse @uouapps is right about that exactly thát is the ‘problem’ to solve.

Another problem is in what timeframe should support response? 48 hours is already very tight since we’re all coming from different timezones etc. If i sleep and someone posts a request it could already be over 30 hours in difference or something. Plus not everyone has a support team to always reply fast.

Besides that i see i real danger in customers expecting way too much when they’re going to pay extra for a theme including support. Especially since most of know that ‘bigger’ support questions 9 out of 10 times go about customizing things ór will require customization. And i don’t think we can get a good quality/support related price for such things.

So when doing such a thing as paying extra for some sort of support it would still be very basic support. Make an 40/50 dollar item a 100 dollar it’s already going to be too expensive since we are in the stock-business here.

Even when it wil be 100 dollar you still have a problem when you’ll get too many support requestions.

At this moment you mostly get support requests because maybe something doesn’t work after an update, or someone doesn’t understand how to setup something. Small things mostly – reply, fix, refer to a section inside the documentation and you’re done. Maybe a couple of times you get some requests or questions which require customization and most of the time you reply and it passes by. ( they’ll hardly ever willing to pay and if they’re willing to pay it’s like 50 times below your rate )

When people are going to pay though, buyers expect a lot more i think. You’ll get a lot more requests with more advanced questions and higher expectations of support, including changing things.

583 posts
  • Bought between 10 and 49 items
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  • Has been a member for 3-4 years
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ChapterThemes says

I’m trying to retrieve user info like the address right after a user is logged in to show it on a page.

For this i use:

$woocommerce->customer->get_address()

But for some reason it’s not showing the address right after the login is done. It does show it when i refresh the page once more.

Anyone a clue on why this is the case?

It is inside the checkout page template btw ( form-checkout.php )

583 posts
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ChapterThemes says

We used prebuilt themes as a way to provide clients with a very low budget, a cheap way to get online. But when you’re then forced to unpick code or a framework that no longer works 12 months later, and has in fact been abandoned by its author as even they couldn’t face doing it, that option is no longer commercially viable as a ‘cheap’ solution.

I agree! That’s also a problem: themes build upon bloated frameworks which are hard to maintain and a menace to unpick.

But as a business you should avoid situations like that. Use themes wihtout big frameworks and 25 premium packed plugins which is an update mess every single month.

Most forget: using 50 buck themes as a low budget solution, while the themes they choose have a development value of around like 4000 bucks: is not giving the client a low-budget feeling since some themes have so many features.

A good low budget solotion is a nice 40/50 buck theme without some major pain in the ass framework, and max. 2 or 3 plugins, which if build right will hardly ever fail. When choosing low budget solutions for clients it’s up the to buyer to keep those things in mind. At least i think that it would be a smart thing to do :)

When there are maybe paid update options, it would maybe increase the update and support. But it will also bring up other discussions, since there will be people who don’t understand why they have to pay for an update or something.

It’s a tricky ‘problem’ – but with some smart thinking as a user/buyer you can avoid a lot of issues.

583 posts
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Sold between 10 000 and 50 000 dollars
ChapterThemes says

Hope this trend will die soon. On scroll animations are bad, not only because they adds unnecesarry weight to CSS, but also because a very small number of people know how to implement them properly.

Indeed, all those endless fading in elements while scrolling are really really annoying

583 posts
  • Bought between 10 and 49 items
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ChapterThemes says

This is why WordPress itself sucks badly. Some revision updates and hopefully everything will be fine. Some minor update like Smith now – everything’s getting weird. As a buyer who’s using several dozens of themes for customers it’s even more difficult to keep everything running. The authors have a framework so updating their core (somewhat) should be quite easier.

And this is why I’m off from WordPress sticking to real CMS without all that plugin-theme-glitches… ;)

@AIT: Sorry, but I think you do work with the nightly builds of WP so preparing all the themes due to a new MCE wouldn’t be neither that difficult nor time consuming. If you don’t > bad shape… ;)

WordPress is the best CMS in the world :)

If themes break because an update like Smith – they’re not programmed very well. A good custom build website on WordPress doesn’t use too many plugins.

And ‘Buyers’ who use several donzens of themes for customers which they can’t handle themselfs is the ‘Buyers’ own fault: If one can only install themes for their ‘clients’ without having proper basic backend/coding knowlegde of websites, let alone even customize or building a website, well you’ll get caught someday…

But ONtopic: i don’t see the fuzz about this lifetime free updates and support. If you’re serious as a business and want actually give free or paid support for as long as you exist: Just do so. Create your own platform for support – use the comments section etc.

If authors want to do paid support after a year or whatever – create your own platform, and use themeforest as a sales platform. Tons of options. Too many fuzz about wether it should be done on themeforest or it should be a rule or something: just DO it if you want to as an author :)

Edit: But it would be cool though if themeforest had an option for paid updates. Maybe one day

583 posts
  • Bought between 10 and 49 items
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  • Has been a member for 3-4 years
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ChapterThemes says

Seem like this is working:

if ( !is_admin() && $query->is_main_query() ) {
            if ( $query->is_tax( 'custom_tax_name' ) ) {
                $query->set( 'post_type', 'custom_posttype' );
            }
        }
583 posts
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ChapterThemes says

Just found out that most checks like is_single() etc. don’t work inside that filter.

583 posts
  • Bought between 10 and 49 items
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  • Has been a member for 3-4 years
  • Sold between 10 000 and 50 000 dollars
ChapterThemes says

Hi Cubell,

I’ve worked with the pre_fet_posts filter as wel. Only thing that bugged me with that is that in some situations it makes the menu disappear.

Others suggest that you than should put in the nav_menus post type to get the menu back.

I don’t like the idea of using that filter and then to define all post types instead of just ‘adding’ one to the main loop.

Can you check for current post type inside that filter?

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