Posts by ADG3studios

3206 posts Point. Counterpoint.
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ADG3studios Staff says

Can I do this: Sell song in the instrumental version at Audiojungle as royalty-free. Sell the same song with vocal on other site like bandcamp, itunes or others. Both are the same song, one in the instrumental and other with vocal. Because most of the vocal are not in English Thank you

Yes you can do that :)

3206 posts Point. Counterpoint.
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ADG3studios Staff says

Ok – Records show it was not accepted after being held for evaluation, 2014-07-28 at 19:09:33 Melbourne time. We can see the copy of the message that was dispatched.

If you fully confirm you’ve not read the notice, then you can open a ticket with support for elaboration.

Otherwise, without further comment, the track should not be resubmitted as is as there were notes pertaining to policies as listed on http://support.envato.com/index.php?/Knowledgebase/Article/View/291/51/can-i-use-pre-existing-audio-loopssamples which also prevented the track from being processed.

3206 posts Point. Counterpoint.
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ADG3studios Staff says

What was the name of the submission? :)

3206 posts Point. Counterpoint.
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ADG3studios Staff says

With little exception, submissions with lyrics must be in English.

More info here.

http://support.envato.com/index.php?/Knowledgebase/Article/View/481/81/audiojungle-vocals-reference-guide
3206 posts Point. Counterpoint.
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ADG3studios Staff says

OK we’ll get the issue expedited there now. :)

3206 posts Point. Counterpoint.
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ADG3studios Staff says

It’s still returning an error exception and cannot be processed. What is your support ticket ID?

3206 posts Point. Counterpoint.
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ADG3studios Staff says

Thanks Ladanauskas, I open a Support Ticket, and now I´m going to upload again the preview and request that be released again.

The preview update you uploaded is causing an exception error on this side. All other items processing ok. Please verify your mp3, or export it again and update once more, otherwise the item has to remain held until a dev can look at it.

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ADG3studios Staff says

If the track is deemed to be acceptable, and just the category needs change, then it’s not rejected.

If it’s rejected (hard or soft) it means there are other issues with the submission.

3206 posts Point. Counterpoint.
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ADG3studios Staff says

The truth appears to be occluded in the interpretation of the preview format at that time, by the new reviewer in question, on May 6 2014, for the one submission that had that message sent, according to your records

In that case your alt version was a background version “without melodies, just background music for voiceovers, etc.”

It would arguably be better to have the main track heard first in that case

Truth is, where the buyer would better be served by NOT hearing an extended intro first, the more impactful version can be heard first. However, if there’s just a track and ident/background versions, then the main track generally should come first.

It’s admittedly confusing given the message you’ve quoted, as that evidently communicates that any longest version must ALWAYS come first. But fact is that’s not the case. The review team does reserve the right to exercise judgement in these gray areas, for what helps the buyer and the item most, and that means sometimes extended intros are not best to come first, but it’s not ideal to convey the information as an absolute, it’s true

Thanks for bringing this subject to light though, Andrew, we’ll make sure the team is fully aligned on this now. If you’d like to discuss this situation further, feel free to drop a ticket in the system, and you can PM me the ticket ID to expedite assignment.

3206 posts Point. Counterpoint.
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ADG3studios Staff says

Hey Kurly you can send an update either way. Include MP3+WAV in the zip, or just notes to reviewer asking for data edit (for the latter, add a tag or attach preview again). Will be processed with priority either way.

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