Posts by ADG3studios

3202 posts Point. Counterpoint.
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ADG3studios Staff says

OK we’ll get the issue expedited there now. :)

3202 posts Point. Counterpoint.
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ADG3studios Staff says

It’s still returning an error exception and cannot be processed. What is your support ticket ID?

3202 posts Point. Counterpoint.
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ADG3studios Staff says

Thanks Ladanauskas, I open a Support Ticket, and now I´m going to upload again the preview and request that be released again.

The preview update you uploaded is causing an exception error on this side. All other items processing ok. Please verify your mp3, or export it again and update once more, otherwise the item has to remain held until a dev can look at it.

3202 posts Point. Counterpoint.
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ADG3studios Staff says

If the track is deemed to be acceptable, and just the category needs change, then it’s not rejected.

If it’s rejected (hard or soft) it means there are other issues with the submission.

3202 posts Point. Counterpoint.
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ADG3studios Staff says

The truth appears to be occluded in the interpretation of the preview format at that time, by the new reviewer in question, on May 6 2014, for the one submission that had that message sent, according to your records

In that case your alt version was a background version “without melodies, just background music for voiceovers, etc.”

It would arguably be better to have the main track heard first in that case

Truth is, where the buyer would better be served by NOT hearing an extended intro first, the more impactful version can be heard first. However, if there’s just a track and ident/background versions, then the main track generally should come first.

It’s admittedly confusing given the message you’ve quoted, as that evidently communicates that any longest version must ALWAYS come first. But fact is that’s not the case. The review team does reserve the right to exercise judgement in these gray areas, for what helps the buyer and the item most, and that means sometimes extended intros are not best to come first, but it’s not ideal to convey the information as an absolute, it’s true

Thanks for bringing this subject to light though, Andrew, we’ll make sure the team is fully aligned on this now. If you’d like to discuss this situation further, feel free to drop a ticket in the system, and you can PM me the ticket ID to expedite assignment.

3202 posts Point. Counterpoint.
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ADG3studios Staff says

Hey Kurly you can send an update either way. Include MP3+WAV in the zip, or just notes to reviewer asking for data edit (for the latter, add a tag or attach preview again). Will be processed with priority either way.

3202 posts Point. Counterpoint.
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ADG3studios Staff says

I’m planning to upload some new files and wonder if the order the files in the preview has influence on the pricing? I have some tracks with a longer build up in the intro and I consider these version as my “main files” – but I want to feature a shorter version (that cuts sooner to the chase) as the first track in the preview. Is the price of the item calculated by the duration of this first track in the preview or by the duration of the “main version”, even if it is not the first track in the preview?

You can put the version that cuts to the chase first and the extended one after.

3202 posts Point. Counterpoint.
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ADG3studios Staff says

I’m currently a non-exclusive author. The only reason I’m non exclusive is because my music is also on itunes, spotifiy, etc… It is not on any other “licensing” websites. Can I switch over to exclusive now then?

If that’s the case, then yes, you can. :)

3202 posts Point. Counterpoint.
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ADG3studios Staff says

Hope soon it will be 1-2 days!

Soon it will be processed before you submit it. :O

3202 posts Point. Counterpoint.
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ADG3studios Staff says

Hi All, this post is breaking the rules of the forum. Calling out another author is not allowed. The title has been edited and this thread will be locked.

One remix of an item is allowed to be submitted separately. A remix must be significantly different in terms or style and/or arrangement.

Otherwise, other versions count as a variations, which must be included with the main submission per variation upload guidelines for music.

Any inquiries as to a specific item or author’s content should otherwise go through support channels. Thanks for your understanding everybody, Thread locked. :)

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