This happened to me couple of months ago as well. When I see my item it was in 2nd page in videohive category. I asked envato to put it to the front page but they did nothing. It’s very unfair for us when it happens. Because we know front page exposure is really need when we put a new file.
This week much better than early weeks in this month + 50% sales drop compared with June. It’s time to start a new project.
Going through really bad time, hope this will end soon!
Yes, fortunately not all authors are affected by this.
Still 11 items of my portfolio are missing, and those are my logo packs that make a huge part of my monthly turnover…If you take a look at my portfolio, you see on the right side that it is supposed to be 81 items, but you can only see 70.
Yep right! I see only 70
Just checked and it looks ok with my item, may be they have fixed it.
Hello Envato. Few Hours Ago My Friend Told that his item was Rejected ( SOFT ) . I know That He must update project and send again but he has lost the project main files , and he can`t update .. Is There Some any ways to download his project file to update ?
Try to contact envato and see, not sure may be they have.