I just figured out this was optional so I uploaded to reviewer without that ZIP.
WordPress Theme Your ZIP must contain a single folder at the top level, which will correspond directly with your users’ /YOUR_THEME_NAME/ folder. Top level directories found: css, fancybox, images, includes, js
Tried all kind of stuff, didn’t work
I’m having trouble uploading the theme. I constantly get this message: WordPress Theme Your ZIP must contain a single folder at the top level, which will correspond directly with your users’ /YOUR_THEME_NAME/ folder. Top level directories found: css, fancybox, images, includes, js
What should I do? I tried dozen times and it’s not going through.
This issue has just been solved.
I sent several support messages in Support Centre, I tweeted few times as well, I replied several times in this thread, I left my ticket ID as well. Anything else I should do? Buy a ticket and fly over to discuss this in person? I asked for a phone number to call someone but didn’t get it. This is getting very frustrating. Like noone is aware of this issue after all we’ve done to report it? You must be joking or making complete fools out of us. Pardon me but I have to react this way after all this happened.
ShermanJackson saidgood advice. I had this change a normal 1-5 day support reply gotten in a couple of minutes, depending of course on who’s at hand, and right now it’s a weekend, but still
Hi Guys! Make sure you TWEET support, generally, tweeting is a much faster process. By leaving your ticket# in this thread, you will not be guaranteed of a certain reply/answer.
Now I even tried to withdraw via IBAN /Swift and it won’t let me :/ Something is terribly wrong here.
This is ridiculous, Envato Support you can’t reply within 1-2 days for such High priority issue?
My ticket ID: 233633
Hello ranezinjo and anyone else having a payment issue. Can you please let me know your support ticket number so we can look into the issue?
If you haven’t submitted a ticket yet, you can do so at the following link:http://support.envato.com/index.php?/Tickets/Submit
Well, thing is I do not want PP, MB worked well for all these years, why is it a problem now? I think it is a problem on Envato end, not MB. As said, I did not even receive the email where it says that they sent out money to MB :/