Posts by justinfrench

EladChai said
But sorry for asking, will my item somehow pop up on the front page (manually or something)? This is really unfair.

We haven’t done that any of the others so far, so doing it in this case would also be unfair, in a bizarre twist of logic. When we uncover the underlying problem, I’ll see if it’s possible to identify and retrospectively feature all of them.

EladChai said
My new item didn’t show on the front page.

Yep, verified, thanks — we’ll use this one to help with another round of debugging on this issue. Thanks for your patience everyone!

pixelentity said
“License Certificate & Purchase Code”

Great idea, will include this in the update.

VF said
A better marketplace will replace the dreamhost box with an essential thing like purchase code. But we are less than better. Poverty is so severe that we can’t live without dreamhost referral income.

I’m looking into this — I have no context, it was in-place long before I was here, so I’m finding out who does.

Pirenko said
and I do provide support!). In my opinion Envato should email all authors when important changes like this happen.

That’s great feedback, thanks. We can definitely do better here.

GraficAndMedia said
But I had only ONE item approved and it was NOT on the homepage!

When did you check the home page? Immediately after you got the review approval email? 5 minutes? 10 minutes? An hour?

Fixing one problem and creating another, yay! Hopefully we can address this pretty quick. Do you think a quick re-labelling of the stuff in the download menu like this would help?

themewaves said
Any chance to know Why user submitted 1 star with Reason and their withour username or with? If that 1 star reason is being revealed we wanna improve it and tell the rated user? If that possible that would be really awesome

Yep, without making promises, that’s the general direction we’re headed — proving authors insight to improve their items/documentation/etc, and also to try weeding out “irrelevant” ratings.

dnp_theme said
2000 characters limit is bit too little don’t you think? I need to link some resources that would answer questions already.

It might be too little, but we also want to avoid epic rants if we can Feel free to email me or link to a copy of the content you want to include, so that I can see what you’re trying to achieve. Handling common questions up front smells like a great use case for an FAQ maybe (although they’re per-item, not across all items)?

jonathan01 said
I notice that I cannot use any headings in the support area description even though the link for ‘You may use limited HTML/Textile formatting here (a, b, p, strong, em, i, br, ul, ol, li).’ says we can use h3 and h4….

We should remove that link — for now, this textarea has a more limited sub-set of HTML than we use elsewhere. Feel free to email me the text you want to include there that requires a heading hierarchy so that I can get as feel it’s importance!