Ok guys, I have reverted the change that caused this for now. Sorry for the inconvenience!
That’s great guys!
We put out a pretty obscure fix yesterday, but I didn’t want to say we’d fixed it yet in case I called it wrong again
Thanks for all your comments on this! We really rely on this kind of feedback from our users. Also, a big thanks to clarklab for giving us the clues we needed!
We’ve found the issue and rectified it. Yes, it was indeed a caching issue released soon after this feature was. Thanks for your patience on this, and sorry for the inconvenience.
We’ve set up a system on item pages so that Authors can reply directly to customer’s concerns by replying to their comments.
Replying to a user comment creates a conversation solely between a user and the author. Nobody else can butt in, and the conversation is single-threaded (we’re not trying to create a forum here). To clarify, only authors can initiate a conversation by replying to a comment.
We hope you all find this to be a useful tool and would welcome feedback on the subject.
Welcome to the new Item Discussion Topic! This is a place for you Authors to promote, discuss and troubleshoot your Items, instead of having your Item’s page flooded with questions from Users.
Point taken, everybody! Author comments are now being displayed along with purchaser comments.
Haha, yeah. This, being my third post, shows how much time I spend commenting on the forums. Must work on that I’ve been around for a while though. Been working with the dev team for the past 6 months now and really loving it.
Hello james, first time see your comment.