Some questions you might have:
Why won’t buyers get these emails by default?This is the first feature we’ve implemented that involves broadcasting email notifications to a large number of users at once. We want to gradually increase our email volume so that we can monitor our email reputation and ensure we’re not getting blacklisted by various SPAM filters. Once we’re happy with the performance, we can look at usage and possibly send these emails to a larger number of people by default.
I just noticed “Get notified by email if this item is updated” is still not ticked automatically.
It would be great to have this enabled by default on new purchases. It might also help mitigate future security issues if everyone is notified of an item update.
It seems more and more hosting providers are setting up Varnish Cache to speed up websites.
This is good, except by default Varnish seems to gobble up and cache everything (even if the PHP script sends no-cache headers). So I’m getting an increasing number of people having issues with my standalone scripts.
The two most comment problems are:
1) Help, I cannot login! I enter my login details to your script and it just takes me back to the login page, no errors or messages or anything.
2) Help! The app is automatically logged in from any computer and is showing my information to everyone!
The quickest way to see if Varnish is the problem: Open Chrome, hit F12, click “Network” tab, type in address for the script, then click on the first entry in “Network” and look for the response header “Varnish: HIT”.
If you see Varnish HIT it means you’re getting a cached version of your script.
The quickest fix is to get the hosting provider to disable varnish for that particular domain. Then ask the hosting provider to setup Varnish correctly, so that it ignores no-cache headers.
It’s still really weird because varnish (by default) shouldn’t cache anything with a cookie. Maybe these hosting providers are just setting it up all wrong.
Anywho hope that helps someone.
Please report any shared purchase codes to Envato. I do this when my auto-update system detects a shared purchase code, their accounts get removed rather prompty. You could also consider hypothetically tweaking the update that goes out to shared license codes, rather than blocking them (if you get my drift).
However unfortunately as per the Community Guidelines we cannot discuss piracy on the forums.
Locking this up.
Gentoo built via a beowulf cluster all the way!
haha nah, just use Ubuntu. If you don’t like the funky unity left menu thing in Ubuntu, then wipe it and install xubuntu. Xubuntu will run slightly faster than ubuntu – but the xfce “interface” is quite basic (which is better in my opinion, but some people prefer the fancy stuff).
If you want to go full fancy then grab kubuntu. It’s chock full of fancy widgets and heaps of configuration options. But could run a bit slower on old hardware.
Checkout screenshots for both. They’re pretty much the same under the hood, just look and act differently.
If anyone finds this stuff interesting, here are two years worth of stats from my email ticket system: click here. Numbers don’t quite add up due to some people buying multiple copies of items, but you get the general idea.
Currently working through some ideas to reduce support, especially for the big item (tried hiring, doesn’t work).