Posts by WebFactory

328 posts No! It's not a 5 minute job!
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WebFactory says

There should be a general support article for this situation given how common it is.

No amount of articles (even if naked people were narrating them) will help fix the only real issue here – customers do not read! They (thankfully a small number) are impatient, rash, often rude and want everything to work without putting absolutely any effort into it. So unfortunately, I really don’t think articles are the way to go.

328 posts No! It's not a 5 minute job!
  • Won a Competition
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Author had a File in an Envato Bundle
  • Attended a Community Meetup
  • Author had a Free File of the Month
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WebFactory says

As far as I’m concerned – never put any of our items on the front page. If the item sucks no amount of front page time we’ll save it.

The real issue here is lack of respect towards authors, especially ones that’ve been here for quite some time and proven that they want to work hard and not “fly under the radar”. This is most prominent with reviewers and their automated copy/paste responses and Envato “management” who act like threads like this don’t exist.

I’m not saying items should be reviewed in 5 minutes, neither that any author (elite or not) should have items approved by default. But situation that we have at the moment is really the worst opposite of that.

328 posts No! It's not a 5 minute job!
  • Won a Competition
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Author had a File in an Envato Bundle
  • Attended a Community Meetup
  • Author had a Free File of the Month
  • Most Wanted Bounty Winner
  • Envato Studio (Microlancer) Beta Tester
+9 more
WebFactory says

Great job everyone!

328 posts No! It's not a 5 minute job!
  • Won a Competition
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Author had a File in an Envato Bundle
  • Attended a Community Meetup
  • Author had a Free File of the Month
  • Most Wanted Bounty Winner
  • Envato Studio (Microlancer) Beta Tester
+9 more
WebFactory says

This can be seen here: http://awesomescreenshot.com/0072sb2tb1 Together with Google Analytics and Webmaster Tools this can help a bit.

Oh, that. It still doesn’t do much for referral stats. It’s better than nothing but it’s light years away from real referral stats with ROI, conversions, etc. As an Elite we have access to Google Analytics for all our product directly from Envato but still leaves room for improvement.

328 posts No! It's not a 5 minute job!
  • Won a Competition
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Author had a File in an Envato Bundle
  • Attended a Community Meetup
  • Author had a Free File of the Month
  • Most Wanted Bounty Winner
  • Envato Studio (Microlancer) Beta Tester
+9 more
WebFactory says

You can see the referral reports in Author Dashboard – Analytics.

I’m sorry but where is that? :confused:

If you’re referring to the Earnings tab …. I’d barely call that a report. It’s just clicks/month.

328 posts No! It's not a 5 minute job!
  • Won a Competition
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Author had a File in an Envato Bundle
  • Attended a Community Meetup
  • Author had a Free File of the Month
  • Most Wanted Bounty Winner
  • Envato Studio (Microlancer) Beta Tester
+9 more
WebFactory says

In these years a billion customers asked me “how to update the plugin?”. Now they have everything with a click. For me is essential

I don’t want to spoil your party but customers are still going to ask how to update … they just don’t read anything :( Hopefully they’ll ask you a lot less.

328 posts No! It's not a 5 minute job!
  • Won a Competition
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Author had a File in an Envato Bundle
  • Attended a Community Meetup
  • Author had a Free File of the Month
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  • Envato Studio (Microlancer) Beta Tester
+9 more
WebFactory says

is possible to get data from item page? (or are you talking about a curl system getting item page and php system to get in some way the version?)

No :( there’s no “normal” / API way to do it. Get the page via cURL, and then regexp …. it’s dirty but no way around it (for now).

328 posts No! It's not a 5 minute job!
  • Won a Competition
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Author had a File in an Envato Bundle
  • Attended a Community Meetup
  • Author had a Free File of the Month
  • Most Wanted Bounty Winner
  • Envato Studio (Microlancer) Beta Tester
+9 more
WebFactory says

This looks great! I’m going to have a proper look at the code later! One question – it pulls version data from JSON so … it doesn’t pull it directly from Envato / product description page? In that case we’d write a bridge JSON – Envato in order to automate the process.

328 posts No! It's not a 5 minute job!
  • Won a Competition
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Author had a File in an Envato Bundle
  • Attended a Community Meetup
  • Author had a Free File of the Month
  • Most Wanted Bounty Winner
  • Envato Studio (Microlancer) Beta Tester
+9 more
WebFactory says

Submission for Best Marketing Utility Plugin or Code – 5sec Google Maps PRO

328 posts No! It's not a 5 minute job!
  • Won a Competition
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Author had a File in an Envato Bundle
  • Attended a Community Meetup
  • Author had a Free File of the Month
  • Most Wanted Bounty Winner
  • Envato Studio (Microlancer) Beta Tester
+9 more
WebFactory says

Submission for Best Marketing Newsletter Plugin or Code: OptIn Ninja

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