Posts by UBL

I’d come depending on where in the country as very busy these day’s

Live in the midlands so if its only a couple of hours journey I’ll be there!

Liverpool would be better but could travel to Leeds hopefully

freshface said
So the real question is if Envato will accept an exclusive item that has already been distributed elsewhere. I think it depends on the type of distribution, if you gave away a few copies to your friends or if you shared it on torrents, there is a big difference. Then there is the question if that distribution is still ongoing when you submit that item for review. There is too many nuances to find a clear answer around here – unless any sharing whatsoever is prohibited. So I think you need to ask support and explain your case in detail.

If they will not allow you then its wrong as themeforest have publicly announced the sale of WooThemes templates which are sold elsewhere first.

The problem you will have is when you come to sell it and they say its not exclusive.

Even if you take it down from your site where you are giving it for free, there will be leachers who have downloaded your file and have it on their sites for download, as it was for free to start with, I am not sure you have the right to ask them to take it down, even if its your copyright, you would of licensed it under a GPL or a MIT which lets anyone publicly share your items for free.

Would this not mean it is exclusive?

RubenBristian said

VF said
Anyone still waiting for the payment this month? (for Nov 15th payment) Again, I didn’t receive payment for this month. Received the confirmation email from Envato on 15th Nov and usually it will reach me within next tuesday. Called my bank today and it didn’t reach here, which sounds there going to be a delay again.

wow .. i’m so sorry for you guys in the last months i’ve always received the payment on the 15th, as soon as he email was received.. Don’t know how it comes this fast for some and really slow for others though..

It all depends if the money has to go through an in between bank.

I am lucky, my bank does it all so i get my money within minutes of being released from The Commonwealth Bank Of Australia .

If your bank is small and does not support international transfers directly then your bank is relying on your money to be dealt with by a bank that does… before it gets to yours.

As anyone knows, when dealing with a middle man, there is sometimes troubles, and more often than not, takes longer to rectify because one bank has to talk to another who then has to talk to another.

your portfolio filter system doesn’t work either

htmgarcia said
Are on TF, girls coding/designing themes?

I am friends with 2 Women on here who are brilliant designers and developers.

I do not believe that gender plays a part when designing or coding.

ait said
I completely agree that review system needs review. We once had a support guy off for a week and star rating dropped on many our themes. Some of them never came back again. People are mostly rating support speed rather than theme itself. Another thing is – reviews are anonymous, that means that anybody can rate you 1 star without affecting their “karma”.

I agree +1

If they was not anonymous and you could see all their reviews, this way you can see if they are just idiots or not.

infuse01 said
Oh ok, I see…but since my item is so super awesome my customers don’t need my support anymore. What shall I do then? PS: Don’t take this too serious – it’s just my humor

Unfortunately html themes are like that never have to support them much.

Wordpress is the support killer lol…

billyf said

UBL said
What i do, is when i have finished the support issues i then ask kindly, if they like the item or think my support is good please rate the item accordingly.

Hmm…I think I should do that next time I have been responding quickly and sometimes I do customization (rather major, involving the change of how it looks and how it functions in the backend) and I can say that my clients are quite happy with my work. It’s just that my rating isn’t ‘growing’ as fast as yours though

I would ask them kindly as some really dont know about the system. Or some just forget but if you ask and give them a link to the download area 9/10 they do.

It makes me wish i could support all buyers, this way i would get more reviews lol. But there again a lot of work :/

billyf said

UBL said
I find for my themes, its 1 in 10 sales gets a review.

You’re quite lucky to get such customers (or maybe your support is exceptional?). However, I hope your high number of ratings is not caused by something like what you have mentioned in the first post of this thread Majority of the buyers here in TF are quite good, but there might be a few who demand more (and have higher-than-average expectations). So, I just wish all authors good luck in getting those ‘better’ buyers

I dont fiddle votes

I answer support questions within 12 hours, if within my timezone, i normally answer within 1-2 hours. normally solve tickets within 1-2 ticket message and within the hour of first submittion depending on communication time.

What i do, is when i have finished the support issues i then ask kindly, if they like the item or think my support is good please rate the item accordingly.

I thne give a link where to do so, its amazing how many do not know how to vote for your item.

Envato do not publically tell buyers, it should be a popup on their first purchase if you ask me.

I would say 95% of them do.