Holy hell, they’re only £200 brand new!http://store.hp.com/UKStore/Merch/Product.aspx?id=E2P18AA&opt=ABU&sel=TBL
All prices on themeforet were recently increased (in the last 48 hours) by an average of $3, perhaps this price increase has caused the confusion here?
This is how a liberal market normally works based on supply and demand. I don’t think you like if at your local market all the products from different producers will cost the same. Currency exchange rate is just a financial factor that’s why is better if you can adjust your prices in this way you can cover that expenses.
Go look at sites like e-lancer etc. if you want to see how this breaks when working with international authors. Envato set prices, it works perfectly, simple.
Put this in the hands of the authors and I guarantee there will be $5 WordPress themes within the week, no-one wants this.
Then you’ve definitely not left any tickets with us, I’m looking at my ticket system now and we have 3 open tickets, none belonging to yourself.
If you’d like to contact me directly, click my logo and then use the contact form on the right of the page to forward the issues you’re having directly to me
Alternatively, feel free to leave a comment directly on the item page if you’d prefer.
Cheers – Tom
Do you have the Loom HTML template or the Loom WP Theme?
Take my laptop with me, get up early and do support, sneak some in the afternoon whilst the Wife has a nap, there’s no other way for me
It’s unique per purchase, you can query it easily using the Envato API:https://github.com/IshYoBoy/ishyoboy-purchase-verifier
Please see here where it is explicitly mentioned that support is not offered for this item:http://themeforest.net/item/curated-ultimate-modern-magazine-theme/7282835/support
Most authors do provide free support (like me), but all authors have the right to not provide support also. You can only request a refund if the theme is bugged, you would request here:http://support.envato.com