I didn’t. Like the idea the reason is normally buyers not only follows 1 author but many authors so it will annoy the buyer with lots of emails and most of the buyers buy the item when they need it and if they like any particular author they can come back and see if there favourite author has got a new project and if you are talking about a buyer interested with one author the he can follow him
Yes, but imagine if you are a buyer and you like the style and templates that one particular author creates. As opposed to having to login to Envato and look at the new templates uploaded by absolutely everybody that you follow, you could select one or two key authors whose work you love and use and rate very highly so that when they do create and upload a new project, that individual is sent an email just saying:
“User_123 has a new project template called ‘Template_123’. Ciick here to check it out.”
I have used similar systems for online shopping sites where I can sign up for an alert when a product is out of stock so that I can guarantee I am among the first to know when new stock is in. I imagine there will be a lot of buyers out there who would want to be the first to get, use and upload a brand new template from their favourite author (or adhering to the important keywords in their search criteria) before anybody else.
The main point of this is that it is on the buyer to select who they want alerts from (if at all) and is not an automatic email sent out just because you follow someone.
Although, when I think about it, it might be a bad idea, because I’m sure a lot of clients wouldn’t like to receive emails…
Then the client could ‘switch off’ alerts. The idea I suppose would be to allow those individuals who do want to be kept updated the means to receive an update via email.
Without the option to disable or customise the alerts then yes, bad idea, but with a cleverly designed interface and customisation options… good idea?
Hey Smudge, send me an email with the Ticket ID so I can look into what’s causing the hold up for you.
sorry only just seen your post. The issue has been sorted out now, it took a lot longer and far to many unanswered emails but at least it has finally been resolved.
Thank you for your offer of looking into this though.
Kind regards James
I have just been asked by someone if it is possible to receive updates/alerts on projects by individuals that you follow, by email.
It seems at the moment, the whole follow/following part of the Envato network is not as functional as it could be and I have to admit, I do like the idea of enabling alerts from ‘select’ authors when they have a new live project. It could even be done by keyword, so an individual that likes coroporate templates could set up a keyword alert for ‘Corporate, Business and Marketing’ for example, something which Vimeo currently does very well.
Is this something that would interest others? I’m guessing this is more geared towards buyers rather than authors but I think it would definitely help to bring people back to the site again to make purchases from authors from which they have had a positive experience. The option to receive email alerts only from certain authors (and only if you want the alerts) would stop this from being a simple junk email weekly round-up thing.
I am primarily a videohive author but I do have a bit of past experience designing websites. I am looking to find a keen and talented developer who would be willing to partner up with me to create some new themes for Themeforest.
If you could email me with a rough idea on cost for developing a template and any portfolio examples you may have, be they on Themeforest or any external sites.
My email address is email@example.com
I look forward to hearing from you all
Kind regards James
It’s very sad that I’m not alone on this one.
Please sort this out, it’s not fair to offer such poor levels of support to those from whom you are making a nice little profit.
(and answer my emails)
Has anybody else had issues with support over the past few weeks. Specifically receiving an email promising to be in touch very soon and then nothing.
I have sent a number of emails and every one has been met with the same response.
Thank you for contacting Envato support. I will forward this to the appropriate staff member/team for review. We’ll be in touch shortly.
I have even taken to sending an email straight after this asking them to confirm that they have received it and yet I am still receiving no response.
No offence but… this sucks!
i’ve seen a lot more files here, by new people, some are ok but many are so-so… with so many new files here it’s got to be harder to compete… i guess that’s good for buyers but hard for established guys to stand out? i sitll think you need an elite/platinum/high quality area here, for $25+ priced templates, so you guys who do the best work have a place to shine, and for us buyers to look at first, to buy from
I completely agree with this. My sales on my best selling item have been consistent for the past few months, last week an almost exact copy went live and now my sales have slumped dramatically.
On a slightly ‘Ranty’ side note, I don’t see how Envato can allow such behaviour and I think there should be stricter control on duplicate items entering the hive. If it continues this won’t become a place where people want to come to buy original content, as there won’t be any, just duplicates of the current top selling items.
Is it really boring to say all of mine goes straight into a pension?