Posts by Nissim_Payoneer

446 posts
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States
Nissim_Payoneer says

Thanks .. I haven’t created payoneer yet .. i am trying to collect as much as information before choosing payment option.. and Is there any transcation fee will spending money via payoneer card. Online transcation or via ATM withdraw

There is no transaction fee for online and in store purchases made with the card. For ATM or cash withdrawals there is a charge, which would be listed during the sign up process (and shown again at any time via your account “Help” menu).

446 posts
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States
Nissim_Payoneer says

Hi Nissim, sorry for the “offTopic” but, could you please let us know about the process for receiving a new payoneer card? (current one is about to expire)

Thank you very much.

@WeCreateThings: Please forgive me for any inconvenience.

Hi,

A couple of months prior to the card’s expiration, you should see an option on your Payoneer account to order a new card.

If you do not see that option, you can also contact our customer support department and they will be able to order you a new card (free of charge).

https://myaccount.payoneer.com/
446 posts
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States
Nissim_Payoneer says

Hi,

I have few questions regarding Payoneer. I try to find answer on your website but i couldn’t.

1. when i transfer money from envato to Payoneer account is there any transaction fee?

Yes, when you receive a payment from Envato to Payoneer, there is a charge of $2.00.

2. Are there any taxes? as i live in tax fee country.

Payoneer is a global payment solution, providing you with services to receive funds. We are not the company with which you are actually earning funds. In general, tax reporting and other relevant tax issues are managed by Envato.

3. If keep money in payoneer account for more than a year will you deduct any money/tax?

All account fees would be listed clearly, under the “Help” menu of your account. We do not have any hidden fees.

as i am planning to use envato earnings as saving and keep it in payoneer account for long time are there any hidden fee?

No, there would be no added cost for keeping funds for an extended period of time.

446 posts
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States
Nissim_Payoneer says

The “Withdrawal to Bank Account” Service is for Payoneer account holders getting paid to a Payoneer card. You can certainly use it to receive payments and then withdraw them all to your local bank account, however you would be required to have an active card.

You can also choose to receive your Envato payments directly to your bank account, so that it’s entirely automated.

If you already signed up for a Payoneer card and want to switch your payment method to Global Bank Transfers (payments directly to your bank account) you can contact us and we’ll be able to assist you in making the switch: http://www.payoneer.com/ContactUs.aspx

Just mention that you are getting paid from Envato and want to switch your payment method from the Payoneer card to Global Bank Transfers.

446 posts
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States
Nissim_Payoneer says

Hi,

For local bank transfers to India, we now charge only $2.99 per transfer. In addition, we convert funds from USD to INR using rates of only 2.75% above the official mid-market rate.

As a local bank transfer, we send funds from a local bank in India, in INR. This is very quick and generally arrives within 1-3 business days.

446 posts
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States
Nissim_Payoneer says

I cannot go into the details of your specific application and account, however we have sent you information in the past and I just sent you a follow up e-mail.

I would prefer that any future correspondence regarding your application be done via direct e-mail with our support department, as we are not able to provide detailed support on this forum.

446 posts
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States
Nissim_Payoneer says

Thanks!

446 posts
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States
Nissim_Payoneer says

It seems that for some reason I am not receiving your e-mails.

Please go to this page and submit an e-mail inquiry. You can then reply here with the reference ID number (we will send it to you after you submit the request, and it will start with LTK).

http://www.payoneer.com/emailform.aspx
446 posts
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States
Nissim_Payoneer says

Hi,

I have replied to all the e-mails in my inbox, is it possible you didn’t receive my reply?

If you could please forward it again I’ll make sure to look at it asap.

446 posts
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States
Nissim_Payoneer says

My country doesn’t support Paypal and Payoneer is the only way of withdrawing funds. And many people in my country are using Payoneer and I don’t know why my applications are kept getting declined !!!!

Please send me the e-mail address you signed up with, and I’ll make sure that a customer support representative checks the status of your application: nissimal@payoneer.com

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